1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
(1) VERY FRIENDLY MANAGER. (2) Rooms 11 and 13 were ACTUALLY CHALETS. Very suitable for families of 4-5 members. (3) Near restsurants, grocery shop, etc. 1 minute walk from Cowley Road, which is littered with foreign cuisine restaurants, etc. (4) Very near High Street and City Centre -- walking distance. (5) Excellent value-for-money. Oxford city centre hotels are OUTRAGEOUSLY expensive. This hotel provided excellent value by Oxford standards.
Negative section of review
NO COMPLAINTS.
Positive section of review
Clean bedding, very large room, very large bed, ensuite room, power socket by bed, clean towels, very large towel, free car parking, clean carpets.
Negative section of review
Hotel signage not visible at night so was difficult to locate as I arrived late. Cigarette smell everywhere including bedroom to the extend that my clothes were smelling of cigarette the next morning. No hangers in wardrobe. No TV in room. No soap in shower. Room needs painting as walls dirty. Window blinds not operable due to damage. Noise late night from residents.
Positive section of review
Quick self check in and out process using the computer at the reception
Positive section of review
Location was what we required for this trip and that was perfect.
Negative section of review
Eating options and facilities were poor.
Positive section of review
Quiet and modern, fresh and airy, great restaurant on site.
Negative section of review
Didn’t like sliding door for bathroom with no lock and massive gap for others to see in when going toilet or showering. A slip mat needed for shower part of bath for extra safety would be ideal.
Positive section of review
the shower was amazing and the bed was so comfortable
Negative section of review
the location was amazing but unfortunately the roadworks made it more difficult! definitely not the fault of ibis obviously!
Positive section of review
Location was great staff great , breakfast was good ,
Negative section of review
The cups in the room were filthy. the curtains had holes in the carpet was full of hair, it was a cheap stay though for one night I wasn't expecting the hilton but clean cups at least in the room and a better job if hoovering the carpet , I was bit on my legs too but its a pet friendly hotel , possible flea bites .
Newcastle upon Tyne, United Kingdom
Positive section of review
A value for money location.
Newcastle upon Tyne, United Kingdom
Positive section of review
Location. Friendly staff.
Negative section of review
Looked tired. 'Superior' room was a joke. Literally handed water and some naff biscuits at reception as an 'upgrade' (actually an inconvenience as too much to carry with suitcase etc). Plumbing not great. Noisy loo and shower. Very overpriced for what it was.
Positive section of review
room and breakfast