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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Rural and rough. Get away from the city, people and tech, then this is the place for you. I loved it. Got a bit cold at night so bring a blanket. Bed is raised (medium firmness but comfortable), so there is an area under the bed for your dog to sleep (bring their bed). The little wood burner gave out loads of heat, I say have it ready to be lit for first thing in the morning. The place is great for a younger couple with a small dog looking to get away from the world for a couple of days to enjoy each other company :)
Negative section of review
The roads nearby to get to the property are small and pot hole ridden. Nothing the property can do about that but just be aware of the roads and don’t race them! Drive carefully.
Positive section of review
I liked the Bangaladeshi staff, especially Shahin and Munira. Very nice people. The tv was good, big screen and operable. I liked the double scotch I got in the bar, it was Glenmorangie. No ice!
Negative section of review
Breakfast was okay, it had the basics. I didn't like the fact that I was told to be charged a higher price for breakfast because I failed to order it in advance. Firstly, I frankly thought that breakfast was included, and that was clearly not the case. Booking.com should made it more apparent when breakfast is or isn't included. Otherwise, you are less than honest brokers. When told to pay a higher price for breakfast for failing to book it in advance, I stomped out of the hotel and got a much nicer breakfast in Costorphine, ten minutes walk from the Hotel. So keep that in mind!!! The hallway was depressingly dark and seemed to need refurbishment of carpets. It is a general problem in the hotel. The water in the tub took a while to heat, probably due to ineffective heating system all over the hotel. The ventilation system in the room woke me op several times. it hums like a propeller airplane quite often and it is unpredictable for how long. It is nerve shattering trying to sleep under such conditions. That said, I actually slept through the noise most nights. The tv was good, big screen and operable.
Positive section of review
I didn’t have breakfast but really liked the tea and coffee facilities as well as the discount at the Kings Head. Loved the bathroom toiletries!!
Negative section of review
Some of the bathroom could do with an update as it’s showing a little wear but it’s still very clean and also quite generous in size
Positive section of review
Easy access, comfortable bed, excellent coffee available just down the corridor from our room.
Negative section of review
The temperature control in the room was not functioning. We called the front desk, and staff said they would adjust the temperature remotely for us, but it reverted to freezing temperatures after an hour or two.
Positive section of review
Lovely help yourself breakfast , large restaurant good service very friendly staff
Positive section of review
Staff working very hard, views overlooking the bay are stunning.
Negative section of review
Why do you charge such a high price for customers to park cars? £8.50 per night?? Way overpriced. We normally come up for drinks as we live local, but why should I have to pay the £8.50?
Positive section of review
Great location. Clean and modern
Negative section of review
So small!! So hot and stuffy. Unless you run the aircon to cool it… in winter!
Positive section of review
Room on top
Negative section of review
Only 1 lift working 💪
Positive section of review
Was clean
Negative section of review
All was ok
Positive section of review
Location
Negative section of review
Very basic
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