1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff are exceptional. So friendly and kind. Nothing was ever too much trouble. The food was hot and delicious. The location is beautiful and easily accessible by bus. The room was spacious, clean and well equipped.
Negative section of review
Wish we could have stayed longer.
Positive section of review
Location excellent, near to town and restaurant, bars and supermarkets all within walking distance.
Negative section of review
Nothing
Positive section of review
Friendly and informative staff / great location and excellent breakfast with lots of options
Negative section of review
We didn’t arrive till 7.30 and once we had checked in had hoped to have a meal but they had stopped serving due to staff issues ! However they did advise us of another place to eat
Positive section of review
Mister Nazeed, who works at the hotel reception, was especially helpful and professional.
Negative section of review
There is nothing I didn't like.
Positive section of review
The welcome receptionist was very nice. Good quality food at breakfast.
Negative section of review
I was placed in a very noisy room. The manager of the breakfast area was barking orders to the staff in front of everyone which was not pleasant and there was a leak in the ceiling directly next to me.
Newcastle upon Tyne, United Kingdom
Positive section of review
The location is great, the staff are very helpful.
Negative section of review
The room wasn't very clean. It was dusty there was marks on the wall in the bathroom near the toilet! We always stay here when we come to Newcastle but we were very disappointed this time.
Positive section of review
Hotel clean helpful staff
Negative section of review
Not much choice in restaurant
Positive section of review
Central for town amenities
Negative section of review
Very small room
Positive section of review
Excellent choices
Positive section of review
Location
Negative section of review
Poor service