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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I rarely do reviews but this was exceptional. Great host in Kenny. I had booked the smallest room for this visit but was also shown the Penthouse. I'll be returning at some future time with my better half. Fully automated everything via Alexa in the room from curtain opening and closing, lights on and off, alarm and check-out. Plus free off-road parking as a bonus.
Negative section of review
Nothing. All was good
Positive section of review
Excellent location and great flats. They had all the amenities you would need and were great spaces! Booked 3 flats for a group of 15 for a night in Leeds and it was perfect, just what we needed. Also great helpline, one of the codes we were given to the flats didn’t work. Rang the 24/7 helpline for the flat and they answered straight away and were very helpful.
Negative section of review
Some things were broken on arrival (broken blinds and chairs) but did not affect our stay.
Positive section of review
Friendly, clean and comfortable. The Den was exactly what we needed after a hard day walking the South West Coast Path from Woolacombe in the pouring rain! As it was getting late and we were tired, the host even offered to give us a lift back into town to our restaurant (we did decline as didn't want to put the host out).
Negative section of review
All good.
Positive section of review
Everything. Everything was just fantastic. The apartment was so spacious and so so clean. Little extras such as homemade biscuits and milk were left in the room as well as washing up liquid etc. The staff were lovely, cannot fault our stay at all. Very good location
Negative section of review
Nothing!
Positive section of review
Great location, rooms lovely and clean, bed so comfy and big. The welcome bag was a nice gesture, and the complimentary hot drinks. Liked that you could cast to the TV to watch Netflix etc. Having a late check out of midday is great. Would definitely stay again.
Negative section of review
Our only niggle was that there was no hand towel in the bathroom so we had to use a bath towel.
Positive section of review
Check in girl very good, overall staff friendly, bathroom feels a little grubby due to age but was clean, excellent location, great value and good breakfast.
Positive section of review
Friendly reception and probably the cleanest rooms in the north east. Great breakfast too.
Positive section of review
Professional friendly staff. Room with mountain view. Excellent evening meal.
Negative section of review
More choice at the breakfast menu. No Crossiants, honey, no soya or oat milk etc
Positive section of review
Stuff on the reception was polite.
Negative section of review
The door card readers were broken so you couldn’t freely go out from your room without help. There were 10 people in one tiny room and the beds were not reserved for any guests. So basically, you supposed to choose the one which was free. But obviously, there were no free beds on the 1st or 2nd storey so I used the one on the 3rd one. It is very close to the ceiling so I hit my head 3 times (and I’m not tall). The bed sheets looked very old and I’m not sure that they were changed before my arrival. It was very hot in the room and the mattress was not comfortable at all. The shower was okay, but the toiled had a broken lock. Also, it was impossible to sleep as everyone was talking and laughing very loudly. So I stayed there only for a few hours and just left this place as it was impossible to sleep at all. I would say that it was one of the worst hostels I’ve ever been to.
Positive section of review
Central location , spacious