1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
When I was late checking in, John came out and found me halfway down the Loch and gave me a lift the last mile back to the Farmhouse. Theresa cooked a great breakfast and even sent me on my way to Comrie with a baguette as hiking and nothing on route. Accommodation spotlessly clean, comfortable and in a great location. I was looked after really well and thanks again to you both for going above and beyond!
Positive section of review
I liked the room and the facilities available in the room (kettle, iron, towels, fridge, etc) was a nice touch - everything I needed for a night's stay.
Negative section of review
The room did not have a pleasant smell. I didn't like that the bathroom smelt of urine and body odour but I did notice that the toilet had used and hadn't been flushed. The fridge also smelt so foul (it smelt of stale urine) that I didn't dare use it. I didn't like that the only way to lift the blind was to roll it up and balance it on the window's latch. What I did about it: I went to the reception and ask if there was any air freshener available. I was handed a can of Fabreeze (at least I think it was Fabreeze) by a young man. I was surprised that he didn't ask me if there was a problem or what I wanted it for. He simply gave me the air freshener. I guess I expected to be asked if there was anything he could help with. I also didn't like that I had to manoeuvre my way around the great big pot hole at the entrance to the car park. I feared getting stuck or worse recking my car.
Positive section of review
Large bedroom and reasonable size modern bathroom, comfortable bed and onsite parking. Good English breakfast
Positive section of review
Easy check in, lovely clean room and in a good location. Great communication from the hotel as well.
Positive section of review
The character and the grandness of the place and the very friendly staff, notably the receptionist..
Negative section of review
Didn't like paying for the parking
Positive section of review
Cooked breakfast was great, lots of choice, and very tasty, very friendly staff.
Negative section of review
Room was clean and tidy, but in need of a an update
Positive section of review
Lovely hosts. Great breakfast . Very clean. Lovely front garden to sit out in
Negative section of review
Room was quite compact but fine for what we needed. Quite a walk to the sea front
Positive section of review
Convenient, very modern, had all the necessities
Negative section of review
Thorough cleanliness was lacking. There was blood on a towel & lots of poop on the toilet brush. It was disgusting. And after we reported it, nothing was done about it.
Positive section of review
The rooms were very clean and comfortable.
Positive section of review
Price
Negative section of review
The lac of cleanliness and even though it was a good price, it was still bad for what you got.