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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Emma, who cared for our luggage, is an exellent ambassador for the hotel. Kind, thoughtful and efficient. Reception staff were very attentive and helpful. Breakfast was great with welcoming staff, speedy service and a plentiful selection of hot and cold food. Perfect! Room was exactly what was required. Clean and well designed with an exellent ensuite. Will be very happy to stay again.
Negative section of review
The French restaurant for dinner was shockingly poor. I dined with three others. The service was appallingly slow. We all ordered different dishes which came, eventually, and none of us were able to finish them. The food presentation was attractive but the food was bland and cold. Disgraceful. I guess repeat business is not high on the agenda so no one cares enough to serve flavourful, hot food. I will never eat there again. The service in the bar was also poor with staff too busy talking to each other to serve their customers. Just so unprofessional! Will definitely eat and drink elsewhere in future....
Positive section of review
The property was very high spec , had everything and more! The kitchen was equipped with high quality appliances , lovely bathroom , television in the lounge and bedroom , which had electric riser beds and all topped off with a beautiful heated swimming pool
Negative section of review
The only thing which would have improved our stay was better weather which unfortunately was out of our control!
Positive section of review
Apartment was STUNNING exactly the same as the pics and river view was gorgeous location was spot on and was so easy to find our new go to from now on cannot wait to go back
Milford on Sea, United Kingdom
Positive section of review
Comfy bed, bath, kitchen facilities, near town centre, parking bay
Negative section of review
Not the most modern but clean i.e. had some character, not sure about the green door surround light but is distinctive. Hearing people above moving around.
Positive section of review
Nice and central. Walking distance from the train station.
Negative section of review
Nothing
Positive section of review
Being able to leave the luggage before checkin.
Negative section of review
Squeaking hinge on main door. But could not hear it from my room
Positive section of review
Breakfast great and very efficient staff
Negative section of review
Room service when I received food it was cold
Positive section of review
Scenery fantastic
Negative section of review
It rained but you can't help that
Positive section of review
Jacobite ´s View
Negative section of review
No microwave
Positive section of review
service
Negative section of review
hard bed even harder pillows