1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I do not think I could give this place justice, it’s a perfect location. Ann was absolutely amazing! The decor of the house was BEAUTIFUL and the bed was so comfortable. We had recently got engaged so it was a lovely place to stay and we will most definitely be back. Highly recommend to anyone!
Negative section of review
N/A
Positive section of review
Beautiful rural retreat, the rooms and grounds are stunning. The food was exceptional - compliments to the chef! The staff go above and beyond to make sure your stay is perfect.
Positive section of review
Absolutely amazing location and place to stay. Staff were so friendly and helpful. The room was very well equipped and immaculate. All the facilities I needed were there.
Negative section of review
Very disappointed with the breakfast but this will not stop me from booking a stay there again.
Bury Saint Edmunds, United Kingdom
Positive section of review
Everything was lovely, so laid back for a country hotel, it was our wedding dinner and the staff couldn’t do enough for us, highly recommend for any event
Negative section of review
Nothing
Positive section of review
Great to support a local place staying over to drop daughter at Durham University. Beautiful building and grounds and fabulous wedding G dress exhibition
Positive section of review
Room was modern and everything in the room was clean. Gym was also very clean with new equipment. Breakfast had a good variety of options.
Negative section of review
- We asked for a spare blanket at 7pm and had to remind staff 4 additional times to eventually get it at 23:30. - Plug sockets near the bed didn't work, we were told maintenance would review, never heard anything after this. - AC was locked to 22°c in the room, we were told someone would review, never heard anything after this. - No water in the room, glasses were provided but no bottled water. - Very dirty changing rooms in the spa area, floor covered in water, dirty towels covering the bench. - Chromecast setup in the room just doesn't work. - No toilet brush in the bathroom.
Positive section of review
Fantastic location , walking distance to restaurants and bars plus beside the wonderful Castle .
Positive section of review
Spacious appartment centrally located
Negative section of review
Not cleaned on arrival had to chase to get cleaned Ridiculously hot and could not adjust to cool temprature Bathroom could do with some tlc especailly sink area. Poor sofa quality not as in pictures. Cheap finish in some areas to a nice appartmenrt
Positive section of review
As usual the staff were wonderful.
Negative section of review
We were not particularly pleased with the room it was small compared to the rooms we have stayed in on previous visits.
Positive section of review
Very clean and comfortable
Negative section of review
Could have done with soap for the shower