1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Bowness-on-Windermere, United Kingdom
Positive section of review
This hotel was absolutely stunning, so clean, it's in a fantastic location and the staff were all so friendly and so helpful. Nothing was too much trouble. The spa was incredible, so calming and really clean. We had a couples massage which I would highly recommend if you're visiting with your partner. We had such a perfect stay here and we will absolutely be returning soon (we're already planning our next stay).
Negative section of review
There wasn't a thing we didn't like about our stay.
Positive section of review
Beautifully equipped property in a very convenient location. Spacious and very comfortable.Perfect for our group of 5. Hosts were extremely responsive and communicated clearly and well. We had a problem with a smoke detector beeping in the middle of the night and it was fixed immediately. Very comfortable beds.
Negative section of review
Upstairs towel rail heater was not working - a minor detail and downstairs shower ran hot and cold rather than maintaining a constant temperature. Parking space was extremely narrow and only suitable for a small car - our friends had a Toyota Yaris and there was just room to squeeze past to get to door.
Positive section of review
We arrived early at 11am expecting to leave our bags in storage Pleasantly surprised to be told a room available Kajal at reception was lovely and helpful and then gave us a free breakfast even though we had booked room only
Negative section of review
Bathroom very small Wash basin minute
Positive section of review
We loved Nic and Juli. We added an extra day and they went out of their way to accommodate. The bathroom was shared but spotless, as was the kitchen.
Negative section of review
Would have liked an elevator, but I understand that they are not common in flats. We had excessive luggage, but Nic chipped in so it was not an issue.
Positive section of review
Very modern nice rooms, very clean, and everything worked. App based room service ordering superb and selection excellent
Negative section of review
Maybe a bit fr out but I had a car so very easy. Car park busy as obviously the major gym and health club in the area but plenty spaces and in room wouldn’t know all these people were there
Positive section of review
We like it very much very good for going to races or shopping being couple of older folks they are helpful
Negative section of review
Nice views over the races course and easy parking
Positive section of review
Great value for money. Very friendly staff.
Negative section of review
Still undergoing some refurbishment.
Positive section of review
Hotel very tired and old
Negative section of review
Bed small
Royal Tunbridge Wells, United Kingdom
Positive section of review
Nice setting
Positive section of review
Warm welcome
Negative section of review
Bed too soft