1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
Efficient and friendly receptionist ensured our stay started well. The car park was great (charged) and also enabled us to leave our car for another couple of hours after check-out. Our room was quiet and the kitchen area equipped with all we needed. The bed was very comfortable and we both slept extremely well on both nights. We hope to repeat our visit next year.
Positive section of review
Breakfast was good and had wide choice of options. Bar early dinner also tasty and served swiftly as our group had an early evening function at St Boltoph’s. Hotel therefore most convenient for access.
Negative section of review
No lift for those guests on upper floors. My room was on first floor and I stumbled on the top step of one flight when carrying my bag to my room because the handrail stopped level with the step and threw me off balance. Fortunately I fell forward onto the half landing and not backward down the stairs. Shaken but not physically damaged. Further along, the handrail by a few downward steps was coming loose from the wall. Regret no comment report in room and reception staff were busy when I departed to make comments discreetly.
Positive section of review
The room was really clean and comfortable and the owners were extremely helpful. Loved having a communal breakfast in their cosy kitchen with other residents.
Positive section of review
Staff very friendly and always this way I’ve stayed at this hotel various times
Positive section of review
Great breakfast in the morning. Bacon was amazing.
Negative section of review
Clean and tidy.
Positive section of review
Great locations and self check in
Positive section of review
Clean and well-connected.
Negative section of review
The bathroom was in a separate room.
Positive section of review
Close to central London
Negative section of review
Nothing
Positive section of review
Location was great.
Negative section of review
TV didn't work, there were no towel in the room. I couldn't connect to the Internet at first.
Positive section of review
Location and view
Negative section of review
It would of been nice to be informed it was starting to undergo renovations.