1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Richard and Matt were extremely friendly and couldn’t do enough to help us. Both very very customer focused and I’m making a great success on the B&B here.
Negative section of review
If there was a designated car parking for the B&B, that would be great
Positive section of review
My location was perfect for the fair located at Excel. The breakfast was delicious and perfect to start the day. And my room was comfortable, I slept well.
Positive section of review
Very comfortable room in new addition to the property. Fabulous location in centre of village. Friendly and helpful staff. Very good food.
Positive section of review
Very clean and very friendly staff Quite hotel and brilliant to allow my children to sit in until closing.
Negative section of review
The rooms were way to warm even with the windows open and 1 fan it still wasn't enough to cool the room. Especially when have booked a room for three or four people.. ( had 2 family rooms)
Positive section of review
The hangers and the iron, fridge and safe . But those are the basics I. Any hotel.
Negative section of review
Didn’t the room didn’t reflect on the price charged. Bathroom toiletries wasn’t replaced the bathroom bottom of the door looked like a hacksaw got at it. No complimentary biscuits etc should have fresh bottled milk with such a high quality name HILTON very disappointed. Limited TV channels
Hemel Hempstead, United Kingdom
Positive section of review
Everything was perfect, nice staff and clean and comfortable room.
Negative section of review
Few more facilities
Positive section of review
Very nice staff ,excellent service
Positive section of review
Staff spa and food excellent
Negative section of review
Disappointing as they would not accept the gift voucher I received at Christmas because I booked via booking.com So ended out a very expensive night away
Newcastle upon Tyne, United Kingdom
Positive section of review
I like the neatness
Negative section of review
I like everything
Positive section of review
Great balcony
Negative section of review
Heating controls couldn’t be adjusted