1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Middleton in Teesdale, United Kingdom
Positive section of review
Was a really nice stay. Room was excellent and perfect for a lone traveller. I sent a message earlier in the day and this was noted when I arrived which is good and always gives you confidence for future stays as they are attentive to changing circumstances. great location in town.
Negative section of review
The only reason I did not put full marks for value for money was the fact that no breakfast was supplied. I didn't realise this at the time of booking (my fault I know) but for the money, at least a croissant or two with juice could have been supplied to the room.
Positive section of review
The 🥚 Royale were 😋 , just how I like them.. so nice in fact, I had them a couple of days later...the staff were helpful and attentive.. lovely to have a heated towel rail in the bathroom.... lovely hot showers.
Positive section of review
Located close to the cathedral and easy to find. Had a quiet room. Bathroom was right next to my room and it was very clean - the shower was hot and there was shower gel in my room. Helpful and friendly staff.
Negative section of review
All bedroom doors slammed loudly.
Positive section of review
Fabulous Gothic style building with excellent sympathetic refurbishment of the room we were assigned. Plenty of friendly helpful staff. Very good meal in the converted Booking Hall.
Negative section of review
The building is a bit of a maze with the main ground floor passage to the rooms apparently in need of refurbishment and improvement. The promised Roof Terrace was quite a disappointment as it turned out to be on the ground floor sandwiched between buildings at the back of the hotel and completely lacking in any kind of view.
Positive section of review
Ideal location for exploring the beautiful surroundings countryside. Tesco about 20 minutes away. Everything you need for a comfortable stay. We will be back
Negative section of review
Nothing
Positive section of review
Lovely location by the river! Light, airy, huge rooms. Breakfast was delicious but you need to book in.
Negative section of review
Initially ignored at the front desk, we were then booked into a ‘river view’ room which didn’t have one. When we spoke to staff again they were very helpful and quickly changed the room (several rooms are mislabelled as river view they told us) but not an easy start to the trip.
Newton Aycliffe, United Kingdom
Positive section of review
I enjoyed how the staff were very friendly and helpful and the food was divine.
Negative section of review
How I couldn't get the air con below 19 I get very hot
Wootton Courtenay, United Kingdom
Positive section of review
Cleanliness, friendliness, breakfast, comfort.
Negative section of review
Can't think of anything.
Positive section of review
Lovely accommodation close to centre and ferry
Positive section of review
How close the the airport it was
Negative section of review
Food wasn’t much choice