1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Requested an early check in and was accepted ☺️..... managed to check in even earlier on arrival as I rang and asked if we could leave the car on their driveway and walk in to the town..... which was perfect 😁 Nice couple.... welcomed us on arrival Lovely room and a comfy bed.... slept well. Enjoyed our breakfast..... really nice coffee. Would recommend 🤩.
Positive section of review
Newly refurbished cottage with a high-tech kitchen, comfortable reclining chairs, a wonderful shower and plenty of space. Ideally situated for visiting attractions along the coast and for walking the JOG Trail.
Positive section of review
Facilities were great as an accessible room. Option for a bath or shower was good. Tea making facilities were good. Staff were excellent and helpful. Location was great.
Negative section of review
The room was like a sauna. The air conditioning did not work. Staff arrived with two fans which just didn’t bring the temperature down only fanned the hot air around. Staff reported the air con was old and she could not reset it. Windows did not open so we couldn’t let the heat escape.
Chipping Norton, United Kingdom
Positive section of review
Beautiful bedroom and bathroom! We ate at the Crown both nights as the food was amazing and really good gluten-free options.
Negative section of review
The pub was noisy (as expected) but the music from the pub travelled into our room for hours which was really frustrating and a real issue.
Positive section of review
Everything. Large comfy rooms, good food, great service, family run by people who make you so welcome
Positive section of review
The location is stunning, nice big bedroom and massive bed. Decorated to a high standard.
Negative section of review
Could do with curtains as well as blinds, as the blind slats let light through, the jars in the bathroom were dirty!
Banwell, United Kingdom
Positive section of review
Very cosy. And done out to a high spec. Handy guide of things to do and places to eat.
Negative section of review
Closeness of property to other property on grounds.
Positive section of review
Lovely hotel, fantastic welcoming staff, clean hotel
Negative section of review
Slightly dark in the bed room (from a girl that likes good lighting for doing makeup!)
Positive section of review
Lovely hotel and friendly staff.
Negative section of review
The room was very noisy as they were carrying out roadworks throughout the night so did not sleep very well.
Positive section of review
Location
Negative section of review
Cut leg on sheared screw on bed.