1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We wrote a really bad review about the service mentioning that the barmaid refused to service us more than once because they have decided to shut the bar before 11:00pm. She was kinda rude and don’t give us any explanation. However the next day we were served by Rathinam and he was simply amazing. Very friendly and kind. He recognized us, and apologised from the night before.
Positive section of review
There was nothing we didn't really like about our stay. The property was absolutely beautiful and spotlessly clean and a short walk to town and restaurants.
Negative section of review
It could be improved by maybe put fridge in room and reposition TV if possible.
Positive section of review
We very much enjoyed our night away which was a surprise for my partners birthday. Hospitality was amazing
Positive section of review
Centrally located. 5 min walk to the tube. 10 min walk theater district. Buses a few yards down
Negative section of review
Understand the thermostat and sheets instead of comforter
Positive section of review
Great location. Room well appointed. Lovely cafe/ bar area. Welcoming staff.
Negative section of review
The blind didn’t work and the room was very hot. Ideal for one person maybe but felt claustrophobic for two.
Positive section of review
Location staff and price the room was very nice as well.
Positive section of review
Cracking view , nicely located
Positive section of review
Good location.
Negative section of review
The family room at level 3 have noisy aircon.
Positive section of review
No breakfast
Negative section of review
Nothing
Positive section of review
Location
Negative section of review
Could barely get your hands on knobs for bathroom sink they were so close to vanity top and off center,water went everywhere. Shower only had cold water for first 3-5 mins When housekeeping cleaned they left comforter on the floor by bed. Paid extra for “privileged” room, that meant it came with mini bar..had 2 bottles of water and a small pack of Oreos. Really strange layout for room, way too much money for what you got. Paid less for much better in London