1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Our stay at the Croft Mill exceeded our expectations. it was spotlessly clean, we were very generously given local milk, orange juice and full breakfast basket and we had a lovely balcony. We were upgraded which really made a difference as we had a lot of space and a bathroom and a bedroom each. Very well maintained and run. Only quibble was a very ancient TV and satellite service which should be upgraded.
Negative section of review
Ancient TV and we couldn't access our Tv apps.
Positive section of review
The property’s location was perfect for exploring the city. It had everything you would need for a stay over.
Negative section of review
Nothing.
Positive section of review
Breakfast was fine however dinner was poor . Food was over cooked and not well presented.
Negative section of review
The ambience of the restaurant was spoilt by unnecessary loud music
Positive section of review
The staff were all friendly. The room was spacious and the beds very comfortable.
Negative section of review
We didn't have breakfast as we felt it was too expensive. There were areas of the room that had accumulated a lot of dust. We had to call down and ask for an extra towel on 2 days as there were 3 of us in the room and only 2 sets of towels. We also had to ask for extra supplies for our tea and milk. Only one lift was working throughout our stay and on the Friday night the other lift was out of order too. We were on the 4th floor and had an accessible room because we are 3 older ladies with a variety of health conditions so going up all those stairs was not a pleasant experience.
Positive section of review
What a find great in every way Karl and Jude were so kind and helpful
Positive section of review
Lovely and clean and the breakfast was nice and hot
Weston-super-Mare, United Kingdom
Positive section of review
Prime location to sporting event
Negative section of review
The room itself was very gloomy needs painting curtains were a disgrace, and the windows were filthy. Bathroom damp black areas. No toiletries except for a tiny piece of soap, which is poor in this day and age.
Positive section of review
Everything, amazing little place
Negative section of review
Nothing, no negatives at all!
Positive section of review
Proximity to places
Negative section of review
Room was underground and no lift. Had to carry all luggage by hand downstairs
Positive section of review
Location was good
Negative section of review
Small rooms. No cloth hanging space. Small beds Charge to leave luggage