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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Fantastic location, very quiet, modern, excellent well equipped kitchen including Nespresso machine and milk frother, large apartment with very comfortable beds, great storage. My friend and I loved it for our weekend away, it was only 5 mins over the bridge into town right by the river. We couldn’t have asked for more! I’d 100% stay here again. Pretty much perfect!
Negative section of review
There was no milk which would have been appreciated, 3 clocks in the kitchen were all set to the wrong time, a few breakfast/lunch/dinner recommendations would have been helpful, and somewhere to hang our coats. The kitchen floor hadn’t been mopped too well, but apart from that it was lovely and clean! The dishwasher needs deodorising.
Positive section of review
Position was great. Hosts were obliging and friendly. Very helpful. We had a late checking and were greeted personally. Slept in late and allowed to store our luggage whilst sight seeing. Room was great.
Negative section of review
Nothing
Positive section of review
Truly beautiful place with lovely staff and amazing grounds. For a special occasion it is definitely a place to stay. My daughter loved the swimming pool and spa.
Negative section of review
It was all lovely
Positive section of review
Location, central to all shops, cleanliness, not a spec,wood burning fire, modern decor, personal touches, communication, beautiful accommodation.
Negative section of review
Very squeaky/creaky beds in the single bedroom, no fire escape, otherwise a wonderful place and would stay again
Positive section of review
Great location with a Harvester restaurant opposite as well. Spacious room with a nice shower and good breakfast choices in the morning
Negative section of review
Our room had an air conditioning unit mounted on the wall above a table. Unfortunately, at 4.45am, it started to leak water quite badly into the table, which woke us up. We had to switch off the unit and wipe down the table and move some of our belongings off it which had gotten wet. Worryingly, there was a plug socket on the wall just above the table which was covered in water. I’ve reported the unit to staff as it is a hazard should someone try to use that plug socket. This did disturb our sleep somewhat unfortunately and struggled to get back to sleep afterwards.
Positive section of review
Lovely location and hotel. Fab grounds and hotel facilities.
Negative section of review
As all old hotels, need some TLC but they are expensive to up keep. All very clean though and very friendly staff and can’t complain.
Positive section of review
Good location, I have what i need. Easy check in
Negative section of review
Not easy to park
Positive section of review
The rooms were clean and spacious.
Negative section of review
Breakfast area was small.
Crystal Palace, United Kingdom
Positive section of review
Nice decor in room
Clacton-on-Sea, United Kingdom
Positive section of review
Lovely location
Negative section of review
N/a