1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
From the moment we arrived, the staff were great. friendly, warm and helpful. We arrived early and the staff were happy for us to leave our bags with them, which they took to our room prior to us getting into the room ourselves. The rooms are spot-on, just what you need and the bed is nice and comfy. We added breakfast to our booking which we were very pleased about. Again, the team down in the dining room were super helpful and welcoming. The selection of food is good. A real positive is that they were able to put together a vegan breakfast for my wife although there was nothing on the menu specifically labelled as vegan, they couldn't do enough to ensure she had a good breakfast. All in all, I'd recommend this hotel as the location is fantastic as are the team.
Negative section of review
The main negative would be the floor in the bathroom, the moment you get it wet it becomes extremely slippery. Yes, there's stuff to put down on the floor but it's fairly small and leaves a large area open. Also, the lack of a vegan option on the menu. It's great that the team created something for my wife, but in this day and age, there should be a labelled vegan option available.
Positive section of review
Tastefully renovated throughout Very large and comfortable rooms Fabulous breakfasts, lunches and dinners Accommodating and pleasant staff Entertainment - Pool tables and dart boards Free car parking spaces Highly recommend
Positive section of review
Excellent welcome from the staff. Room very well appointed and spotlessly clean.
Positive section of review
It was a beautiful hotel & well placed in the middle of Buxton
Negative section of review
The room was very dark as at the back of the building with a huge tree outside and inferior lighting . Tree blocked all the light & couldn’t open window as we didn’t want the insects coming in . It should be screens to prevent this . Due to no light anywhere near the mirror in the bedroom it was impossible to style hair or apply makeup- needs a light in that area. No fan in bathroom so couldn’t do makeup there either. Mixed messages about 3 course evening meal being offered at £25 but menu only available after 5pm . At 6pm no menu at reception so directed to restaurant. No - one knew about this . Turned out to be carvery only at £30.
Positive section of review
TOP BREAKFAST, Great location,brilliant staff,Could not be better
Negative section of review
Could not be better
Positive section of review
Love staying here, so beautiful, tranquil and comfortable ❤️
Positive section of review
Beautiful scenery from the rear lawned garden
Negative section of review
No licence for drinks and evening meals
Positive section of review
Clean, convenient location for short stay
Negative section of review
The bed was not comfortable but otherwise good.
Positive section of review
Excellent - exceptional - extravagant
Negative section of review
Everything - the shower
Positive section of review
Cleanliness
Negative section of review
Lack of windows and rude night staff