1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is just beautiful. The cabins were right across Loch Lochy. We sat and looked at the loch all day thru our window/ balcony. We booked a cottage and it was just perfect. Since we had a dog, there was a goodie bag for the dog in the cottage with treats, a ball and some poop bags. This was a great touch to the stay. Breakfast was really good. There were lots of board games available at the cottage. We ordered food from the restaurant and they delivered at the cottage. The presence of a spa at the property is also a brilliant addition. Overall, if you are staying here, you don't have to go anywhere else during your stay and can just relax at the property itself.
Negative section of review
Nothing at all.
Positive section of review
I have problem with noise as I booked two room (room no. 60 & 213) in both room same noise problem. In room no. 60 this room is in basement and over the room it’s restaurant and public walks and talk. In room no. 213 in this room water dropping noise and its a lot.
Negative section of review
I have problem with noise as I booked two room (room no. 60 & 213) in both room same noise problem. In room no. 60 this room is in basement and over the room it’s restaurant and public walks and talk. In room no. 213 in this room water dropping noise and its a lot. I did complain about both room but no response nothing.
Positive section of review
Lovely Pub with Rooms good sized car park easy to get too Staff friendly and welcoming , room was fantastic and very comfortable and clean as was bathrroom. Food in restuarant and breakfast was first class
Negative section of review
Stairs were a bit steep, and the sat nav doesnt quite take you to the pub you need to go a bit further up the road and youll find it easy enough.
Positive section of review
Clean and close to the cathedral and castle. The staff were friendly and very helpful. The breakfast could not be faulted. A lovely place to stay and good value for money.
Negative section of review
Nothing all perfect.
Positive section of review
Ideal location. To M11 . Lovely old quirky building. Would benefit from a bit of a spruce up Staff working at bar & breakfast were very polite and accommodating.
Negative section of review
Prior to arrival I phoned ahead and checked that I would be able to access my room around 1am as I was working. Upon my arrival I double checked and was told no problem just buzz the intercom and they will let you in. Only to find myself stood outside the building for 15 minutes at 1am with no reply to the intercom or phone when I called with no means of access. Luckily for me another guest could hear my knocking and came down and let me in. This my room was ok. Could do with a good clean on stairs & hallway.
Positive section of review
Excellent location. Great staff and workman especially who adjusted the back door for us that got stuck when opening . Comfy bedroom.
Negative section of review
Could hear the people in the upstairs apartment quite a lot walking about , moving things also the front door of apartment could hear when people came in ( not far from the minster apartment. Tiny bit of damp in bathroom was a bit off putting .
Leamington Spa, United Kingdom
Positive section of review
The location was good for my needs as everything was within walking distance. Breakfast was good.
Negative section of review
The hotel is tired and in need of a major refurb and my room was not clean. I even found smelly pants and trousers and used incontinence pads in my bedside cabinet.My en-suite was dirty and cramped, I could hardly fit in the shower, the carpets were dirty and heavily stained. Upon packing to go home I discovered mouse droppings in my holdall and signs of mice eating my cardboard within the holdall.
Positive section of review
The location is great if you're watching a show/concert
Negative section of review
Check in was from 3 but the room wasnt ready, reception rang to see how long it would be and miraculously it was ready. The room was spacious for the two of us but there were exposed wires next to the bed (looked like something had come off the wall, perhaps skirting) along the floor so if you had a little person staying this would not have been acceptable. Rooms are dated. Lampshades are stained marks on walls etc. They need a little TLC/updating. The bathroom was ok. Again needs TlC/updating. The shower head looked dirty and looked like it had that red/pink mold on it. We stayed for a concert but would not stay again. We thought there would be noise from fellow concert goers but this was not the case they had moved into town. The noise came from delivery drivers at 4am??? The noise dragging pallets and the shouting was awful. The room was so hot we had to keep the window open, as you cannot control the temp in your room yourself, which added to the noise. No air con no heating. Cant comment on breakfast as we did not have. Over it was ok but will not be back
Positive section of review
The staff were all amazing and so helpful
Positive section of review
Bed comfy
Negative section of review
U book the the hotel then get told you got to pay £10 for parking when booking.com takes ya money it’s a normal drive why should we pay when we are staying there, staff wasn’t happy at all when we moved the car to end off the road,
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