1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Barn Owls Rest is a wonderful holiday home. It is just as you see in the pictures, but better! We have never been to a better equipped, cleaner or more comfortable holiday rental anywhere. The hosts, Anne and Kev are friendly and welcoming and have thought of and supplied absolutely everything you might need. There was a very generous welcome hamper and a lovely homemade cake, they really have gone above and beyond expectations. The location is handy for Hay on Wye, it's about a 5/10 minute drive - close enough that fish and chips are still hot when you get them home! It's a lovely area with plenty to see and do and the view from the upstairs lounge is fabulous. We would come back here anytime. Thanks Anne and Kev, you do a great job
Positive section of review
It was a comfort to know we could get hold of you if needed as you occupied the building. You were there to hand the keys over at start and end, we were taken to the room and helped to park the car. And left alone to enjoy the apartment. Thank you, we would definitely use again
Negative section of review
If there was also a TV in bedroom as we need that noise to sleep, however we know that's a lot to ask as the TV was in lounge.
Positive section of review
The property is in a good location with private parking. Close to the city centre & transport connections. Rooms tidy & clean. One bedroom with en-suite was nice. For what it's worth, would stay again occupying full capacity of 4.
Negative section of review
1 thing only! No full length mirror. Not good for the ladies on a night out!
Positive section of review
the room was spacious clean soft beds free coffee good air con all round a excellent stay and the location was perfect right in the heart of the nightlife
Negative section of review
the pillows were not as soft as i would like ahaha
Positive section of review
Absolutely beautiful hotel and in a lovely little town. The hotel has various areas inside and out to relax. The rooms are decorated beautifully.
Negative section of review
This hotel really was a 10/10, except for the fact we got no sleep. Unfortunately we had someone in the room next who we could very clearly hear snoring all night, it kept us awake and actually woke us up at various points too. I appreciate this isn't something the hotel can do much about, but I think it's worth being aware of.
Positive section of review
Great location Apartment much larger than expected - so much space. The pictures don't do it justice. Very comfortable for our group.
Negative section of review
Stairs up were tricky with a buggy, but this wasn't a big problem. Parking took a while - it's fairly busy in the surrounding area.
Positive section of review
Really comfortable beds. Good central location
Negative section of review
Car parking is a little far away
Positive section of review
Bathrooms very spacious, super fast lift.
Negative section of review
Tv was intermittent Bed not too comfy and bedroom outdated. Bar a bit soulless had food also a bit outdated
Positive section of review
Excellent breakfast and friendly staff
Negative section of review
Noisy street. Boy racers and shouting. Not hotel’s fault
Positive section of review
Value for money