1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had an amazing stay at the Chester grosvenor hotel. We booked afternoon tea in the brasserie which was exceptional. Our room was beautiful and a lovely anniversary message was left in our room from the staff. The beds were so comfortable, had a great undisturbed sleep too. Breakfast was outstanding and the staff were extremely attentive.
Negative section of review
Nothing everything was perfect
Positive section of review
Friendly owner, beautiful large room with view, great breakfast nearby free parking. Walking distance to main street.
Negative section of review
No.
Positive section of review
The staff was nice, the mattress was comfortable and the shower was quite new compared to the rest of the furniture.
Negative section of review
You could hear every single step from the people on the upper floor. In the bathroom, there was little space to place our stuff. The chandelier was covered in spiderwebs.
Positive section of review
The food and especially Phil with his heart-warming attitude. Seal hospital in the back.
Positive section of review
The easiness of been close to station and having a bar and restaurant below
Negative section of review
The beds are ok wheels so move all the time very annoying
Positive section of review
Not much. It is really a poor attempt to create a ‘special’ hotel.
Negative section of review
Rooms have no windows, all is dark and dusty.. Bar was full of old people and no vibe at all.
Positive section of review
Cost, welcoming - the owner is just the absolute loveliest host
Negative section of review
Bathroom was quite small shower a teeny bit temperamental.
Positive section of review
Clean tidy and great staff
Negative section of review
There was nothing to dislike.
Positive section of review
Staff and location
Negative section of review
Location of my room - overlooking the noisy aircon unit. The window was stiff - I couldn’t open for fresh air during the day and I could hear the aircon unit at night. I was told it went off at 1130pm. It was closer to midnight. Not great for a light sleeper.
Positive section of review
Everything