1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It was perfect for the airport. The breakfast was lovely, I do think maybe a few of the seats for eating breakfast would be better exchanged for the high chairs used for lounging, as it was getting tight on space. Rooms lovely and big. Great hotel.
Negative section of review
The £12 parking charge in addition to the cost of the room.
Positive section of review
Lovely room with a huge bed. Very welcoming staff, reasonable prices and great food. Try the club sandwich but only if you are having a light dinner. Friendly locals too, really enjoyed it.
Negative section of review
All good no grumbles at all
Positive section of review
They switched us to another smaller property and agreed to a partial refund. They haven’t given it back yet, blocked my number so I can’t contact them. SCAMMERS
Negative section of review
They took a deposit but didn’t give it back, 150 pds taking from me with no reason why
Positive section of review
We reached the property at night and it was closed for maintenance. Its been 2 months we are trying to get a refund for that booking but no luck
Negative section of review
Worts experience ever
Newcastle upon Tyne, United Kingdom
Positive section of review
Perfectly placed for exploring the city. The bed was so comfortable.
Negative section of review
Food took a while to be replenished at breakfast. There were plenty of team members on hand but it didn’t feel like anyone had an eye on the food.
Positive section of review
Good facilities, and a great location. Beautiful views
Negative section of review
Nothing
Positive section of review
Remote location and the staff were very good.
Negative section of review
Prices in the bar/restaurant are quite high considering you’re already paying to be there.
Positive section of review
Friendly staff
Positive section of review
Was clean
Negative section of review
They gave another guest the keys to our room and never checked or apologised. Decor cheaply and badly done Terrible parking
Positive section of review
Location.
Negative section of review
Menu could be a little more extensive.