1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely room spotlessly clean. Very good welcome tray. Easy check in. Breakfast very good with lots of options including fruit cereal etc and great cooked veggie options. Only problem was nobody around to do our hot drinks. Super dog friendly only criticism is price for having our two dogs with us at £10 each ! I absolutely get paying for dogs but feel £10 per room is fairer, however we would definitely stay again. Great location for access to the beach and lovely walk to Sheringham and back over the cliffs.
Negative section of review
Fee for the dogs as mentioned above.
Positive section of review
The location of the hotel was excellent, right on the harbour side. Checking in was easy with everything ready for us. The room had a great view of the abbey and was warm and comfy. There was a nice friendly atmosphere around the hotel and bar. Being in the centre of Whitby meant there was a good selection of shops, restaurants and bars to visit.
Negative section of review
Nothing to complain about, all was fine for us. I could advise travelers who have mobility issues or really small children is not to book the rooms at the top of the hotel as the stairs are really steep. But I'm sure the staff would advise on this.
Positive section of review
The breakfast was excellent.As for location,I can’t say as was on route from Crete to the Isle of Wight and didn’t really go further than the car park. Staff were very friendly and helpful and the breakfast was superb.Noth
Negative section of review
Nothing , it was fine .
Positive section of review
Stuart was a fantastic host. Polite, courteous and very attentive. Great location with easy parking and access to surrounding grounds. Very easy to access Canterbury and coast. Highly recommend.
Positive section of review
Breakfast was great, with giant yorkshire puds. Room was a good size, staff friendly - the man receptionist didn't mind that we turned up after 11pm.
Negative section of review
Mysterious stain on the carpet, bathroom wall could have done with a deeper clean. Bed wasn't as comfortable as others I've stayed in, but good stay nonetheless.
Positive section of review
Lovely clean room. Everything you could possibly need. Fabulous breakfast - nothing too much trouble. Lovely friendly owners xx
Positive section of review
Once we arrived it was fab especially the rooftop restaurant, thank you
Negative section of review
the train journey 5hrs for a 1 hr trip...
Positive section of review
The exceptional staff, service, welcome, facilities- everything!
Negative section of review
Nothing!
Positive section of review
Lovely hotel in a beautiful setting!
Negative section of review
Midges by the lake!
Positive section of review
Close to train station
Negative section of review
Not enough information about breakfast timings as we went down for breakfast on the Sunday at 10:15 to find everything had been cleared away.