1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely venue - staff were really friendly and attentive, room was clean and comfortable with ample tea and coffee, breakfast was excellent with good choice (I enjoyed the full english, eggs Benedict and breakfast roll over the 3 days), the bar was a welcome retreat of an evening with a decent selection of beers and wines, and all within 10 minutes walk of the city centre!
Negative section of review
Furniture and furnishings were a little dated
Positive section of review
Spotlessly clean. Fresh & modern facilities. Helpful, friendly staff in both hotel & restaurant. Great breakfast choice wonderfully & imaginally presented. Close to the main attraction of Beamish Living Museum for which we were visiting.
Negative section of review
Strange location!
Positive section of review
Location ideal for work, very friendly staff and great breakfast.
Negative section of review
The room was soo dusty and musty didn’t feel very clean from checkin. Wallpaper was stained with liquid or something and looked sticky. Bathroom drainage also had bad smell. Overpriced for the location.
Positive section of review
Room good size, comfortable bed. Breakfast was very good.
Negative section of review
Would be good to have a small fridge in room. Shower control was very bad, difficult to adjust temperature and bath tub too small.
Positive section of review
The room was basic but clean and sufficient for our needs.
Negative section of review
The plumbing in the bathroom was not good. The basin didn’t drain quickly, needed unblocking. Also strangely when you ran the cold tap for the basin the water got hotter!
Positive section of review
Fantastic situation. Great eating area and food.
Negative section of review
Occasional smell of septic tank (?) outside
Positive section of review
Great for an overnight pre early morning flight
Negative section of review
Having to walk with our bags through the rain to the bus stop (about 100m). Having to wait in the rain with our bags
Positive section of review
Convenient for the event I was going to
Negative section of review
Booking was for B&B, but they said they didn't do breakfast and it should be room only Breakfast was mentioned on the welcome card bur the kitchen was out of action so the price should have been adjusted accordingly?
Positive section of review
Location and great comfort
Negative section of review
Nothing about this place was worth saying
Positive section of review
the room was nice
Negative section of review
we found bra padding behind the drawers so obviously the room had not been checked or cleaned thoroughly. the room could do with a mirror and a desk and chair.