Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

AR Holiday Home JBR
- “Location, staff, and friendly people.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Mar da Lua
- “Te gekke locatie, super lieve mensen. Een aanrader 😍”
Canada

SureStay Plus Hotel by Best Western Salmon Arm
- “Good location, nice beds, enjoyed the pool, and the staff are very pleasant. We have stayed once before and will do so again.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Epic Rooms
- “The room was so close to all the architectural sites and museums. The people were very nice and very helpful.”
Indonesia

Green Space Villa
- “Everything was perfect ! We wanted to be a bit outside of Ubud and it was a very nice location ! We loved the bungalow, the food, the kind staff and the peaceful environment of this place, it made our stay so memorable ! Absolutely recommend staying here !!”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Hakone Onsen Yuyado Yamanoshou
- “I liked that you can have a private onsen session for 1 hour. The onsen experience exceeded my expectations. The room was really spacious. The breakfast and dinner were very delicious and hearty. There was so many small dishes. My favorite dishes were the steamed rice with small white fish and the vegetables tempura.”
Malaysia

Holiday Inn Sepang - Airport
- “Friendly staff, great food, fantastic room with everything you need”
Netherlands

Witte Berken Natuurhotel
- “Really great Hotel in a great environment. Many little nice details.”
Poland

Fama Residence Gdańsk Old Town
- “Very good location, very nice stuff, very good price”
Portugal

Monturi Hostel
- “Hola! I was the very first guest in this season and Monturi's exceptional hostes Beatriz met me so warmly and welcoming ♥♥♥ She told me literally everything i asked, gave me useful tours reccomendations. Staff is very pleasant, helping you to solve any problem and they are going to meet your requests! Breakfast is awesome as well. And there are tv for every bed!!! 😂🙌 It's knockdown guys!”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Maison Marron 2
- “Absolutely amazing place and exceptional customer service”
Turkey

Pera Palace Hotel
- “We had the Greta Garbo corner room that was absolutely perfect! Roomy.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From € 144
View Hotel Folkestone
Folkestone, United Kingdom

Average review score: 8.5
- Positive section of review
  
  It’s such a lovely hotel beautiful sea view in such beautiful location. Food in the restaurant/bar was amazing we went half board and it was really worth it. We got a card with our check in , so when buying drinks and food in the hotel you get 15% off it all as you are staying there .. our room was very spacious and a massive bathroom with a lovely bath and shower in it. You can walk down the zigzag path that’s man made through all the trees and caves right on the beach . We were really surprised just how beautiful it is in Folkestone . Considering we only live an hours drive away . The harbour is just 10 minute walk away and full of quirky restaurants/bars and seafood places. We also played crazy golf there.
- Negative section of review
  
  Breakfast was a disappointment. It was buffet style which is fine but the food had sat there for a couple of hours which made it go hard and not so warm.It would’ve made a difference if it was made to order.
Reviewed: 16 May 2024 Stayed in May 2024

Natalie United Kingdom
From € 72
The King's Arms by Innkeeper's Collection
Knowle, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Small room, but was described as such. Comfortable bed, good size. Facilities all good quality . Breakfast and dinner were excellent and reasonable price for quality.Situated by canal, with comfortable outdoor seating. Stayed here before in winter and returned as good experience. Staff young but very helpful and attentive.
- Negative section of review
  
  No complaints
Reviewed: 16 May 2024 Stayed in May 2024

Robert United Kingdom
From € 174
Waterfront, Ethihad stadium apartments
Manchester, United Kingdom

Average review score: 9.8
- Positive section of review
  
  The location was absolutely perfect- minutes away from the Co op live arena. The apartment was spacious, well equipped and clean, with comfy beds. Free safe parking was a great bonus. The host was very prompt with communication and very friendly.
- Negative section of review
  
  Very minor improvements eg bullet points for entering the apartment; WiFi info clearly on display and maybe some milk if you wanted a cup of tea (there was a great little coffee maker for coffee drinkers)
Reviewed: 16 May 2024 Stayed in May 2024

Gwynneth United Kingdom
From € 68
ibis Bristol Temple Meads
Bristol, United Kingdom

Average review score: 7.8
- Positive section of review
  
  Short walk from the train station. Check in was swift. Breakfast was fine, nothing special.
- Negative section of review
  
  Room was very tired, felt like a youth hostel room with laminate flooring and a modular cubicle bathroom. Grubby curtains didn't properly cover the window so light came in. Room was really hot and stuffy (and it wasn't a particularly hot day), but opening windows meant a noisy night's sleep with city traffic noise. No proper aircon in room. No iron or ironing board in room. No restaurants near by. Building work taking place in hotel and across the road. Very poor value for money.
Reviewed: 16 May 2024 Stayed in May 2024

Moplett United Kingdom
From € 64
Holiday Inn Colchester, an IHG Hotel
Colchester, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Amazing stay at an amazing place and a pool too
- Negative section of review
  
  Nothing
Reviewed: 16 May 2024 Stayed in May 2024

Stuart United Kingdom
From € 51
Wns Hotel Canary Wharf
London, United Kingdom

Average review score: 5.6
- Positive section of review
  
  Good value, well located for Canary Wharf.
- Negative section of review
  
  Intensely purple room, facilities very worn.
Reviewed: 16 May 2024 Stayed in May 2024

Geoff United Kingdom
From € 93
Moxy Glasgow SEC
Glasgow, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Funky look and feel. Good size room. Clean
- Negative section of review
  
  Location a bit soless
Reviewed: 16 May 2024 Stayed in May 2024

John United Kingdom
From € 219
Esplanade Court Holiday Apartments
Oban, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Friendly warm welcome. Great location
- Negative section of review
  
  Nothing
Reviewed: 16 May 2024 Stayed in May 2024

Yvonne United Kingdom
From € 61
Not Very Quiet but best location
London, United Kingdom

No reviews yet
- Positive section of review
  
  Perfect. Nice people
- Negative section of review
  
  Nothing
Reviewed: 16 May 2024 Stayed in May 2024

Alan Australia
From € 31
Norbreck Castle Hotel & Spa
Blackpool, United Kingdom

Average review score: 5.2
- Positive section of review
  
  Love coming here 💕
Reviewed: 16 May 2024 Stayed in May 2024

Woodacre United Kingdom