Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Marriott Executive Apartments Dubai Creek
- “Staff was very helpful and polite”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Hotel Pires
- “Lovely swimming pool”
Canada

Newmarket Inn
- “Close to food/shopping.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Chris Apartment
- “The apartment is very comfortable and clean. Also really close to Rodi city center.”
Indonesia

Segredo Uluwatu
- “Great property very picturesque and clean! The staff were amazing Tommy and the house keepers went above and beyond for my boyfriend’s birthday writing happy birthday out of flowers. Would 100% recommend”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Hotel Metropolitan Tokyo Haneda - 2023-10-17 Grand Opening
- “The modern retro look in room and the amazingly decorated corridors made this place my favorite hotel. I had the luck of getting an airside room and could see nighttime operations on the runways. Certainly a place an AVgeek would love. The small touches like postcards in room and great amenities like shaving razor and cream were much appreciated. The "secret" rooftop terrace where you could sit and watch operations at the airport 24/7 was wonderful. Staff were all lovely - one manager was even greeting people outside and leading them in to the lobby.”
Malaysia

White Suite At Berjaya Times Square (Bukit Bingtang)
- “I stayed at this hotel with my daughter (2y.o) for 2 nights. We had the premier room. The room was comfortable and clean, staff were friendly and always happy to help or offer assistance, and location’s great too”
Netherlands

Corendon Amsterdam Schiphol Airport, a Tribute Portfolio Hotel
- “Good facilities & room size. Modern & clean”
Poland

Wawel Apartments by LoftAffair
- “Brilliant location, modern feel to it. Condiments and toiletries provided. Host replied immediately if I had any questions.”
Portugal

Porto Music Guest House
- “Had a very pleasant stay. Very quiet room. The staff was very helpful and nice. It's a well restored building and the inside is very well decorated and full of character. The room was simple but comfortable and well decorated. The bathroom modern and shower worked perfectly. Breakfast a continental. The location is about 5 minutes walk from the underground Casa da Música witch was perfect for me.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

C-VIEW BOUTIQUE
- “The apartment is far from the crowd. Small village in the south. Big balcony. You can watch the petanque match from it. Very nice beach is about 3km. You can use a motorbike. Stefan can give you for very cheap price. The old town, the Big Buddha and many beaches you can ride in 20 minutes. I will go back to Stefan for sure. The best is you can see the sea from your bed. The morning is beautiful. The best place for breakfast is only 50 meters from the house. Many good restaurants are 5 minutes by walk.”
Turkey

Walton Gardens Pera
- “Staff is so welcoming and friendly! Thank you!”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

Newly refurbished, central apartment with permit parking
Bath, United Kingdom

Average review score: 9.1
- Positive section of review
  
  The instructions were a little involved by easy enough to follow and worked really well so we had no problems getting the keys. The place was neat and tidy and had lots of extras provided for us including chocolate and beer plus lots of teas and coffees, milk and sugar and bathroom condiments as well. The place was small but comfortable enough and warm, even during a very cold period. The parking was excellent to have available and we were able to walk everywhere around Bath from the property.
- Negative section of review
  
  We were not expecting that we would be staying beside the footpath and a very busy road right at our bedroom window. The road is quite noisy and the railway line is out the other side of the apartment but some distance away so it was not a bother.
Reviewed: 30 April 2024 Stayed in April 2024

Allan New Zealand
From £243
Bridge of Orchy Hotel
Bridge of Orchy, United Kingdom

Average review score: 8.7
- Positive section of review
  
  The staff were exceptionally. friendly and able. Nothing too much trouble. The garden room was bright, very clean and had wonderful views. Very comfortabe beds. Food was of very good quality, was served impeccably and with good grace by attentive staff.
- Negative section of review
  
  I couldn't find any faults.
Reviewed: 30 April 2024 Stayed in April 2024

Donald United Kingdom
From £189
Hilton Belfast
Belfast, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Location is brilliant, so easy to get to all the main attractions. front of house staff were all excellent and attentive, particularly the Concierge John who was outstanding. His recommendations were all top drawer.
- Negative section of review
  
  Bar manager was either having a bad weekend or is in the wrong job. Rude is a polite way of describing his manner throughout & his behaviour stopped us using the bar.
Reviewed: 30 April 2024 Stayed in April 2024

Roddy United Kingdom
From £68
Royal Exeter Hotel
Bournemouth, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Large bedroom and large bathroom, both with 2 large windows so nice and light. Reception and restaurant staff welcoming, helpful and friendly. Breakfast delicious, perfectly cooked.
- Negative section of review
  
  Room was very cold in the night as heating had gone off. Used spare blanket which helped but it wasn't very clean and felt grimy.
Reviewed: 30 April 2024 Stayed in April 2024

VanB01 United Kingdom
From £177
The Luxurious Langdale 6 Lodge at Park Dean White Cross Bay, Lake Windermere
Windermere, United Kingdom

Average review score: 9
- Positive section of review
  
  Lodge was was beautiful very modern only downside was the water situation and that was such a shame as it spoilt our holiday x
- Negative section of review
  
  Struggle to get water we all had to have a shower at a time one after another as the water was so slow coming through and on the first day was cold overall the lodge was beautiful but I don’t think we’ll be staying here again
Reviewed: 30 April 2024 Stayed in April 2024

Maylon United Kingdom
From £90
The Villa Levens
Levens, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Everything was excellent. Food was good. Staff were friendly and helpful.
- Negative section of review
  
  Nothing
Reviewed: 30 April 2024 Stayed in April 2024

Lionel Isle of Man
From £71
Pardon Hill Farm B&B
Cheltenham, United Kingdom

Average review score: 9.4
- Positive section of review
  
  The view from my room across the fields was breathtaking :-)
- Negative section of review
  
  The bathroom toilet was unusable for anyone other than a child because of the sloping roof, i.e. if you got straight up after sitting on it you would hit your head on the skylight architrave causing a head injury.
Reviewed: 30 April 2024 Stayed in April 2024

Graham United Kingdom
From £177
Host & Stay - Muggles Mews
Alnwick, United Kingdom

Average review score: 9.5
- Positive section of review
  
  Well equipped property in central location.
- Negative section of review
  
  The description of the property having a patio is a tad misleading. There is an outside yard area shared by a number of properties which is accessed down an alley way. Not a problem for us but if someone wanted a private patio it would be very disappointing.
Reviewed: 30 April 2024 Stayed in April 2024

Lyn United Kingdom
From £338
Elite Holiday Caravan
Bassenthwaite, United Kingdom

Average review score: 9.8
- Positive section of review
  
  Excellent accomodation
- Negative section of review
  
  Little disappointed in view from allocated caravan particularly as website states all have great views , this was not the case in our allocated caravan but did nt spoil the experience at all
Reviewed: 30 April 2024 Stayed in April 2024

P United Kingdom
From £88
Seraphine Hammersmith Hotel
London, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Location
- Negative section of review
  
  Noise from the others rooms
Reviewed: 30 April 2024 Stayed in April 2024

K United Kingdom