1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Clean and straight forward rooms. Historic building and site. Sloping floor in room. Very friendly and helpful at check in - I needed to change my reservation and the lady was very helpful and sorted it without any hassle or judgement. I liked that the rooms did not have TVs, there is a bar with honesty payments, more than ample tea and coffee facilities in the room and you are directed to where you can get more if you run out. There is a beautiful lounge area, which is well lit thanks to the massive window, I wish I could have spent more time here to make use of that space. A perfect place for contemplation or just a bit of peace and quiet away from the hustle and bustle. Great breakfast, cooked and cereal. Eateries in Whalley are just a short walk away.
Positive section of review
They took £50 deposit and said they will refund me after I check out but they didn’t refund me yet they keep saying tomorrow morning not gona stay in this hotel ever again I wonder how come you put this hotel on booking.com you should check them first
Positive section of review
Good location right in the terminal building in Gatwick so great for early morning flights. Good breakfast provided and the refurbished rooms are an improvement.
Negative section of review
Your check in staff need some training in dealing with customers. Very brisk.
Positive section of review
Very comfortable stay. Our upgraded room was quite spacious The bathroom was exceptional and the staff were very helpful, providing excellent service
Negative section of review
It was unclear that the breakfast was a tray brought to our room in the morning. Cold croissants and cereal bars were not what I had expected. Maybe I missed that detail in the booking? The fruit bowl and yoghurt was nice though
Positive section of review
The apartment was beautiful spotless near to town so relaxing was my daughters 25th birthday she loved it can't wait to rebook and go back
Negative section of review
There was nothing to not like was beautiful relaxing from start to finish and situated in a great place all in walking distance
Positive section of review
Beautiful property, immaculately maintained and clean. Warm and friendly welcome.. will definitely return given the opportunity..
Negative section of review
Nothing
Positive section of review
The hosts were wonderful and couldn’t do enough to make my stay comfortable.
Negative section of review
Nothing!
Positive section of review
Very clean and comfortable. Excellent location. Great service.
Negative section of review
Expensive breakfast
Positive section of review
Friendly staff excellent food nice clean comfortable room
Positive section of review
Posizione
Negative section of review
Late check in Is extra charged, small room