1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
speechless we liked everything .From start till the end. The managment responsive and coperative. The best part apart from facilities the location was quite and very peacfull. we visit bournmouth frequently it was the first place where we felt excellent worth everything.we will always be happy to stay here. we recommend all who want to visit the area try to get this place will never regret about stay. Thanks to managment for maintaining and facilitating exceptionally.
Negative section of review
nothing to mention but will be better if add a few tea bags & cofee sachet for morning.
Positive section of review
Great location, lovely clean compact room, (it is small but we knew this on booking) with just enough space and everything we needed, great selection of complimentary hot drinks in the room that was topped up every day and even oat milk was provided, so pleased shampoo and body wash was provided as I forgot mine, this was topped up daily too.
Negative section of review
The bed was quite hard and due to the location of the bed against the wall it was hard to tuck in the bed sheets and they kept coming untucked throughout the night. When checking if we’d left anything under the bed it was thick with dust but other than that immaculate.
Positive section of review
Great little cottage so close to Ballater centre. Easy to park. Wonderful walks from the doorstep. Small but packs everything you need.
Negative section of review
Found it a little hard to find need to look across the road as front door not on the street.
Positive section of review
We were guests of the day, given a free upgrade with wine & mini bar. We eat in the Vicinity and was very good. Great location.
Negative section of review
Beds moved around weren’t fixed so nearly fell on floor just sitting on the bed!
Positive section of review
The allocated room was on the first floor. WiFi was easy to access. There was an iron and ironing board in the room.
Negative section of review
The window to the room wouldn't stay open and it was very warm. No fan was available. The bed was the worse I've ever slept on in a hotel. There was no breakfast option on the premises. Lack of parking available. The toilet was 6" from the bathroom door..
Royal Tunbridge Wells, United Kingdom
Positive section of review
The location was close to town, good parking and beautiful gardens. We had rooms close to each other.
Negative section of review
Nothing.
Positive section of review
It was ok. Location was ok. Parking £40 in a car park on the next road with 20% off. Staff fabulous
Negative section of review
Rooms to small being disabled!
Positive section of review
Nice and clean rooms. Near to Gatwick Airport (10 min walk).
Positive section of review
Staff at breakfast very efficient, and lovely breakfast
Negative section of review
Room needs renovating, kettle didn’t work, couldn’t open 1 window as handle was missing, curtains were extremely damaged with holes in them. Bar was crowded with funeral party and not sufficiently staffed to cope with the numbers and no where to sit. Ended up with receptionist getting us a glass of wine which we had to drink in our room
Positive section of review
Everything was perfect 💖