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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room looked excatly like the pictures. The staff was very friendly. We arrived to London a couple of hours before we were supposed to check in and they allowed us to do an early check in which saved us so much time in the end.
Negative section of review
The only thing that I didn’t like was that the coffee was terrible. Personally, I feel like it’s a bit unfair to only have filter coffee as a free option for those of us who paid for breakfast. All of the other coffees were an extra charge.
Positive section of review
An excellent location for visiting Plymouth. Close to Plymouth Hoe, shopping areas and buses for visiting areas close to Plymouth. Also Paul is a great host, very friendly.
Negative section of review
Nothing to dislike. As emphasised by the fact that this was my third stay here in 3 years and would be happy to return.
Positive section of review
The beds were comfy the location was good near train station and a short walk to Rochester staff on reception were helpful. Plenty of tea and coffee in room.
Negative section of review
The bar area was in darkness not very welcoming. No hair dryer in room. The view from room was spoilt by the double glazed windows being blown. They need replacing. The wall behind the coffee machine was full of stains.
Newcastle upon Tyne, United Kingdom
Positive section of review
Location of hotel was ideal ,the staff were very friendly and helpful . Breakfast was good ,rooms were clean .
Negative section of review
Was noisy first night with people outside the hotel until 2 am ,not good when your first floor and window open .
Positive section of review
Room, pool, and spa were great. Ate outside the hotel this time
Negative section of review
Both bars were closed just after 21:30, too early even for midweek
Positive section of review
Great location! And very comfortable.
Negative section of review
Wasn’t as clean as we’d have hoped. Quite dusty and the floors weren’t very clean.
Positive section of review
relaxing and comfortable
Positive section of review
bed, breakfast, bathroom
Negative section of review
Car park fee. Pet fee went from £25 on the email to £30 at reception.
Positive section of review
Good view, comfortable
Negative section of review
Driveway could do with attention
Positive section of review
Location