1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was perfect and since I am used to expect a decent standard from a Hilton .., even if its doubletree , but this time the service was just terrible.., I haven’t got the room cleaned the first day .., made complain with the hotel manager that assured me that was sorry , and put a note for the day after.. and what happened?? Day after same all, room not cleaned at 8pm and had to wait 40 min in the lobby…., absolutely absurd!!
Negative section of review
Service and cleaning not even poor .., not existing basically.. not possible to call it Hilton.. sorry guys… Not recommendable!!!
Positive section of review
I've stayed here before so I knew what I was getting. Very comfortable rooms, and quiet as well. An excellent breakfast (although a shame about the rather bland bacon on the Monday).
Negative section of review
A bit of a mix-up with towels the one day.
Positive section of review
Everything. It was a great conversion that was Uber chic with wonderful attention to detail. There were no compromises I could find. I just wish we had longer to stay.
Negative section of review
Nothing. Except there was a strange bell alarm that went off a few times overnight but nothing to do with the property. Only one of us heard this and woke them and I expect this is not usual.
Positive section of review
The above average biscuits & coffee bags in our room. Friendly, helpful staff. Convenient location before flying out of Manchester Airport. Competitive price.
Negative section of review
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Positive section of review
Great location. Left bags earlier than check in which was great and same after we checked out. Close to taxis Ubers and stations. White crisp bedlinen
Negative section of review
Looks tired from outside which is a shame but didn't matter as it was good value.
Positive section of review
Very welcoming hosts who provided everything you could possibly need. Lovely breakfast. 10 min level walk to the seafront. Parking.
Negative section of review
Nothing.
Positive section of review
The staff are very helpful and friendly and they are 24/7 reception so this feels very safe for a female solo traveller..
Negative section of review
The bed is comfy and large. The breakfast is delicious. The staff are very helpful friendly and professional. Rooms arw clean but also : Rooms could do with a new lick of paint and a deep clean of the skirting boards
Positive section of review
Open lounge dinner
Negative section of review
Things not working eg toaster, cutlery dirty in draws, place really hot when arrived, also boiler making a noise and vibration noise, double room very small.
Positive section of review
Close to station
Negative section of review
Service in restaurant very poor
Positive section of review
Staff