1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Comfrey room - hotel staff very friendly especially Andras in the restaurant- nothing was too much for this lovely gentleman! Food in restaurant very good and self service breakfast also very nice .
Negative section of review
Nothing to dislike
Bourton on the Water, United Kingdom
Positive section of review
The location for the hotel was stunning. Very central and great views if water facing. The breakfast was nice. Complimentary bottles of water given which was nice. Good design of rooms and layout.
Negative section of review
There was an issue with the standard of cleaning. Upon wanting to go for the bath, there was blue marks and hair in the bath and the sinks which I cleaned myself. We also weren’t provided with robes, a bath mat, and was only given one towel each - no hand towels. We contacted the property via message and we had a great experience with staff member englehart who remedied these issues for us, but due to only staying two nights, I’d say we only had the full level of what was described from 3pm on our last day, which isn’t what you expect for the price you pay.
Positive section of review
Very good stay. Lovely staff always happy to help. Slight problem with our room was sorted very quickly. Would recommend.
Positive section of review
The vieuw from the cottages, the silence and the beautiful hikes, lovely village Elgol.
Positive section of review
Excellent stay,clean,warm rooms,pleasant staff great price and delicious food.
Negative section of review
Booking.com never sent me a confirmation email Mail,nor could I access this booking in my upcoming bookings on the app,nor did they anend the issues despite me contacting and interacting with them the evening before.
Positive section of review
Central location Clean room Well trained staff Good food and choice of beers
Negative section of review
Nothing not to like
Positive section of review
Very warm welcome , character and charm in the property and fabulous breakfast
Negative section of review
Nothing
Positive section of review
The staff were really friendly and helpful. The time clean and comfortable
Positive section of review
The shower was amazing and the bed was really comfy. Lovely place to stay!
Negative section of review
We have no complaints!
Positive section of review
Everything
Negative section of review
Like it all