1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Beautiful grounds, room lovely and warm, fabulous shower and huge comfortable bed. Parking right outside and lovely and quiet. Can’t fault it. If you like seeing nature flourish then you will want to stay here, walk around the gardens and enjoy.
Negative section of review
Really can’t find anything
Osbournby, United Kingdom
Positive section of review
The staff were great. I had more interaction with Sue, who was helpful friendly and considerate. The building itself is very charming and has been decorated beautifully. Food was also excellant.
Negative section of review
The shower in my room. I had difficulty with the temperature control. No matter how i tried, it was either too warm or too cold. Fluctuating during use. The room itself was really lovely and cosy.
Positive section of review
Host was lovely and so helpful. Room lovely and clean.Breakfast was lovely.
Richmond upon Thames, United Kingdom
Positive section of review
The location is excellent. The spa staff very professional and friendly.
Negative section of review
Only 5 hangers in 3 wardrobes, no A/C in room, walk-in shower with no additional bathtub, no replenishment of minibar despite 7 nts stay. Had to remind again and again that we were booked for double occupancy, but kept receiving only 1 set of towels despite housekeeping supervisor's checks! Service at The Gate restaurant extremely slow. Despite advising them that birthday was being celebrated during stay, it was completely ignored by management or staff on the day.
Positive section of review
Location, comfortable, friendly helpful staff, good breakfast.
Negative section of review
Room a little small, not much room for suitcases.
Positive section of review
Location, large kitchen, dining room, laundry and view.
Negative section of review
Narrow single beds
Positive section of review
We enjoyed the breakfast and swimming facilities.
Negative section of review
The long corridor
Positive section of review
Grounds, setting, staff, overall cleanliness
Negative section of review
Buffet breakfast not warm enough, Furniture in our suite tired and uncomfortable,
Positive section of review
Great location a regular at this property
Positive section of review
Everything
Negative section of review
It was fantastic