1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Barnard Castle, United Kingdom
Positive section of review
The apartment was very clean and well equipped. I didn't really do any cooking, but I could have done Smart minimalist decor, no clutter Excellent location just off the main square with many shops, pubs and restaurants a few minutes' walk away You can park on the street outside for free
Negative section of review
Irritating and very loud buzzing is audible from the air conditioning unit of the neighbouring restaurant-fortunately they turn it off at night Windows can't be opened The bathroom could be more user-friendly-it would not be difficult to put a hook on the back of the door and some kind of shelf in the shower I could not find a hairdryer The taps are beautiful, but however careful you are, they will squirt water at you
Weston-super-Mare, United Kingdom
Positive section of review
I booked the wrong night and they were so gracious and thankfully able to accommodate us with no fuss at all. The room was beautiful, light, clean.
Negative section of review
We struggled with the lack of a shower you could stand up in. A shower curtain would have done the trick.
Positive section of review
Nice room with good beds, vintage touch. Food was great, friendly staff. Parking no problem, lots of space around to sit outside.
Negative section of review
No major issues.
Positive section of review
A very comfortable and well situated hotel. David was fantastic during our stay, ensuring we were well looked after!
Positive section of review
I liked that the shower was spacious. I liked having a kettle in the room. I enjoyed eating in the hotel opposite
Negative section of review
No decaf coffee sachets in room
Positive section of review
Great facilities and location. First time poders, but definitely enjoyed our stay.
Positive section of review
Plenty of choice at the adjacent Toby Carvery, nice food, good value.
Negative section of review
Everything was nice.
Positive section of review
It is a very nice, spacious and comfortable place.
Positive section of review
The views from the hotel and the reception staff.
Negative section of review
We were unable to use the restaurant and bar as priority was given to a coach party. ( We should have been notified prior to this!) The owner, Mr Skinner, was rude and grumpy, he was in the breakfast and did not acknowledge any guest! Our room was dirty. We dead insects on the windowsill. Kettle had tea marks on it not cleaned. Curtains were unable to be drawn as not long enough for the window, so we put a chair and a bottle against them to try and keep them closed.. I wiped a drop of milk up that I splashed, and the dirt on the tissue was disgusting. Had to ask for toilet roll, milk, and sugar, as only enough for one guest, and we were staying for 2 nights. The reception staff were very friendly, but we went to see them one morning at 11am, and it was all closed up with an emergency number to call! I have taken photo's of the above.
Positive section of review
Great for everything I needed
Negative section of review
Nothing