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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
For the price the hotel room was fine.spotless bedding and towels.the room was clean and a fridge also .. a good bonus.tv slightly unusual to use.. but watched BBC I player...all in all had great stay.good nights sleep which counts.
Negative section of review
Slight grime around sink plughole..an old toothbrush would sort that out when cleaning .the paintwork could do with touching up..the only criticism is nowhere to hang things..so even a coatrail of some sort on window wall near tv end would be ideal.just move desk slightly over to left.
Positive section of review
Room was very clean, facilities were good. Bed was comfortable and I slept well! We went to a gig at the O2 and the walk was around 20 minutes. Made things so much easier than trying to rush for the last train home
Negative section of review
Although breakfast was good, I'd have liked hash browns or mushrooms as an option. But it was very nice!
Positive section of review
Apartment was exceptional..location excellent and all fine. Host was helpful, Lerwick is fun and charming.
Negative section of review
nothing to add
Positive section of review
Right next to terminal 5 with with direct access from arrivals. Bar staff were pleasant
Negative section of review
The price…. £240 for a fancy premier ion Air conditioning in the room was a bit asthmatic and £9 for a bowl of chips…. I appreciate there’s nothing else around but 18 quid for a pint and bowl of chips (which weren’t that nice) is a proper rip off!
Positive section of review
Very cozy and cute Harry potter fans will love it. Breakfast was also nice
Negative section of review
I thought the mattress was not very comfortable
Positive section of review
Lovely location, tranquility in a city. Great food , big and clean room
Positive section of review
Location. Friendly, helpful staff. Service. Beautiful food.
Negative section of review
Nothing.
Positive section of review
Great location , good kitchen and clean
Positive section of review
The location was excellent for us.
Negative section of review
Uncomfortable two nights sleep, due to windows banging and the bed wasn't the best. This place wasn't the cleanest either, did not enjoy staying here at all. We noticed on our last day there were dirty stains all over the duvet, carpets had stains, The toilet seat edge was broken and dried shower gel on the tiles, it was slippy climbing in and out of the bath for a shower. The internal doors which I assume were fire doors, kept slamming behind us, so annoying when you're in and out of rooms, it also echoed throughout the apartment, some slow door closers would help. Lighting in bedroom was rubbish to get dressed in. Kitchen seemed well equipped, we only used the fridge. Disappointing stay over all, would not recommend or return.
Positive section of review
Really helpful and friendly staff.