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2
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
There is no dining/breakfast room at the hotel but here is a communal open plan, but private, area adjacent to reception providing microwave and fridge, sink that was probably at one time the hotel bar along with a table and seating. The bedroom had a kettle and coffee/tea/milk. The en-suite shower pressure was great and always ample hot water. Given that this hotel is listed as a 2 star the facilities were clean and well looked after. The Manager of the hotel was an exceptionally good host, polite and helpful, but at the same time very professional.
Negative section of review
I was on a discounted rate and probably not in the best room in the hotel, but the mattress although clean and ok was not the most comfortable I have slept on. It was not uncomfortable, it was simply functional, rather than a pleasure to sleep on. The outside could do with a bit of painting to smarten it up a little.
Positive section of review
My stay was just as amazing this time as on my pervious trips. The hotel is a stone throw away from the heart of London with Fleet Steet on your doorstep. And the real highlight is the hotel staff - everyone at this hotel is super helpful from the front desk to the staff at Rena spa. Breakfast at Leo's is also a must try - it's an outstanding spread, including some nutritious and tasty options for the more health conscious.
Negative section of review
There is really not much not to like. The hotel is fabulous and staff go out of their way to make sure their guests have a positive experience staying there. Leonardo's is now my go to hotel if I am in London.
Positive section of review
Warm welcome from the host Spiros. Handy parking out the front for only 2 pound. Host was helpful with a map and plenty of advice for getting around York. Perfect location on the edge of the city. 5 minute walk to York Minster.
Negative section of review
Room and hotel is very dated. One major concern was the hot water pipes in the bathroom run on the external side of the wall right by the toilet. My wife burnt herself during our stay on the exposed hot water pipe. There is very low water pressure. The breakfast is served between 8.30am and 9.20am. We arrived at 9am. I think all the food is cooked at 8.30am and if you arrive a little later as we did the breakfast was cold.
Positive section of review
We have stayed with Holiday Inn Express a few times and they always meet our expectations. The amenities and service is always good. The location was perfect for our flight out. They are basic hotels, clean and good value.
Negative section of review
Good for a short stay only and the breakfast is basic
Positive section of review
Hotel is located in the centre of town. Room was large for an old hotel. On site restaurant was good.
Negative section of review
No allocated parking. Need to find something on the street and walk. Booking in is done via the barman which was difficult on a Saturday night. Carpeted stairs to room were filthy and rooms, particularly the bathroom is very dated. Breakfast is cooked to order, buffet limited.
Positive section of review
Location, room, staff. Breakfast good also.
Negative section of review
Access from reception to room not acceptable. Down and up stairs struggling with 2 heavy suitcases. Noone helped. Unhappy about that.
Positive section of review
Beautiful setting views spectacular
Negative section of review
Lots of stairs to get to the dinning room. Maybe not suitable for older clients.
Positive section of review
It’s close to the city centre.
Negative section of review
The room had no proper ventilation.
Stansted Mountfitchet, United Kingdom
Positive section of review
I did not Like the hotel
Negative section of review
You have mentioned that the hotel is at London sttanstead airport but it is 10 minutes drive away . The the room was very basic . Very wet toilet floor . The room was in the ground floor directly facing a noisy reception and road
Positive section of review
The stuff was great
Negative section of review
The room was very small. The bed was not very comfortable. The Internet didn't work so well mostly in the evening.