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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • 1 WORLD, Premium Hostel, JBR, Near Metro and Beach

    - “It was an amazing as when I stay there I was only the one in the room))) So it was good. Location, personal, clean. Also it were quite no noise or mess in the hostel. Thank you”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Apartamento maravilhoso no Solar Tambaú

    - “Spacious and clean apartment, private parking lot, huge and very clean piscina with a lot of space to enjoy sun or shade. Very easy check-in and good response.”

  • Hôtel de l'ITHQ

    - “The staff was really friendly and couldn't do enough for you. I have a food allergy and notified the staff of that at breakfast on our first morning and the next day when I sat down for breakfast, they said "your breakfast is being prepared" without me having to remind them or anything, which was really great. That kind of service extended to all staff we interacted with”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Gioia I & Gioia II

    - “It was a short walk to old town and the water front. A very comfortable bed and relaxing shower. Staff were very friendly (a family run business) and even baked us some bread on our arrival. Kitchen facilities were great and a.washing machine also very handy.”

  • Paon Desa Ubud

    - “Overall, my wife and I loved this place as a small honeymoon location to stay. The view from our room was amazing and the rice field is really something in the mornings and evenings. The staff there was always so helpful and made sure to accomodate our every need. They would go above and beyond for us and made sure we were always happy. A big shoutout to Edi who works there for always taking extra special care of us and cooking us an amazing and tasty breakfast. I would definitely recommend this place to anyone who wants to stay in Ubud.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • The Okura Tokyo

    - “Beautiful rooms and property, professional and friendly staff. Perfect stay.”

  • The BTS Kuala Lumpur Bukit Bintang

    - “It was my second time I stayed in this hotel and I love it. The staff are very nice, friendly and accomodating. The location is excellent as it is adjacent to the mall with theme park inside, lots of shops and restaurants. The train station is just a few steps away. The hotel room is huge and very clean. I would definitely book here again on my future travel to KL.”

  • Boutique Apartments Amsterdam

    - “Everything was as expected”

  • Sleep&Fly

    - “Close to the airport and great value for money, super clean.”

  • Casa da Ribeira Cottage

    - “The apartment is clean and cosy and has blackout curtains and fly screens (for windows and doors) which we appreciated. Furthermore there is a nice private terrace and shared garden. We didn't meet João in person, but communication via Booking went very smoothly. Also the self check-in is very easy. As for parking: there are a few places in the driveway, but there also is a convenient public parking space nearby where we parked our car every night. The apartment is located in a quiet street, but is still pretty close to the city center (1.5km - 2km) where you can find all necessary supermarkets, restaurants, ... And it's also located quite central on São Miguel which makes it the ideal base to explore the entire island.”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Chezzotel Pattaya

    - “The hotel's location is quiet and comfortable, next to a large supermarket and pharmacy. The staff is friendly and helpful. I wish them success”

  • Endless Art Hotel-Special Category

    - “The turkmen man at the reception doing the night shift was extremely helpful and polite. He really helped us made use of each day in Istanbul giving meaningful ideas.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Auchenlea bed and breakfast

    Coatbridge, United Kingdom

    Average review score: 9.4
    • Positive section of review

      Very conveniently located close to motorway junction on our journey from Berkshire to Aberdeen. Lovely property with very comfortable and well-appointed ensuite bedrooms and a guests' lounge for relaxing in the evening. Helen and Stewart were very welcoming hosts, and the full Scottish breakfasts were perfectly cooked and kept us going until tea-time. The Stornoway black puddings were the best I have ever tasted (we stocked up to take home!!). Auchenlea will be a definite revisit on our next trip North.

    • Negative section of review

      It was perfect in every respect - nothing to not like.

    Reviewed: 11 June 2024 Stayed in June 2024
    Thomas United Kingdom
  • Thalatta Guest House

    St Clements, United Kingdom

    Average review score: 8.4
    • Positive section of review

      For starters, please note that this is not a 5* hotel with all the trimmings but a guesthouse, so the rating is based on price paid and services on offer.. If you want a simple comfortable bed/soft shower, easy access to town and with a full breakfast prepared in minutes (yes, they only serve after 800/815am) then this is the place for you. Paula was a wonderful host and I spent 5 days there with no major issues.

    • Negative section of review

      Noisy neighbours at midnight, but that can't be accounted for. If you can see past the dated dull decor and poor fittings then don't worry about booking this guesthouse.

    Reviewed: 11 June 2024 Stayed in June 2024
    Riyaz United Kingdom
  • Best Western Claydon Hotel

    Ipswich, United Kingdom

    Average review score: 7.8
    • Positive section of review

      Excellent customer service right from the start. Donna, Marina and Taiya were really helpful, friendly and very accommodating. Dinner and breakfast were really good value for money too. No complaints at all, would recommend.

    Reviewed: 11 June 2024 Stayed in June 2024
    Jeannette Spain
  • Malmaison Liverpool

    Liverpool, United Kingdom

    Average review score: 8.5
    • Positive section of review

      The location was perfect for us, and multi storey carpark next door. The bar area and outside seating was lovely. The room was lovely and clean, nice comfy bed.

    • Negative section of review

      The cooked breakfast was poor not the standard i have had at other Malmaison hotels. I requested an ashtray for use outdoors the bar staff just said they are outside, I explained there wasn't and he just shrugged his shoulders and walked off...not helpful

    Reviewed: 11 June 2024 Stayed in May 2024
    Sally United Kingdom
  • W12 Rooms

    London, United Kingdom

    Average review score: 8.2
    • Positive section of review

      It was all good stuff, location was perfect as I was going to Shepherd’s Bush empire to see a band and was literally round the corner.

    • Negative section of review

      The shower put me off, as I’m always used to a shower hanging over me and not to the side where you had to take off the handle.

    Reviewed: 11 June 2024 Stayed in June 2024
    Thomas United Kingdom
  • Fantastic Large 2 X Bedroom Flat, Free Parking

    Sale, United Kingdom

    Average review score: 9.3
    • Positive section of review

      Property exceeded expectations, everything was clean and tidy on arrival. The hospitality and help from the owner was brilliant.

    Reviewed: 11 June 2024 Stayed in June 2024
    alex United Kingdom
  • Lyndene Hotel

    Blackpool, United Kingdom

    Average review score: 7.7
    • Positive section of review

      Friendly staff, lovely clean hotel. Comfortable beds and an ideal location

    • Negative section of review

      The only problem was that it’s a little like a maze, I got lost a few time. Maybe some signs to direct people around would make it perfect.

    Reviewed: 11 June 2024 Stayed in June 2024
    Claire United Kingdom
  • The Kings Head Hotel

    Ross on Wye, United Kingdom

    Average review score: 8.5
    • Positive section of review

      All good, just the bathroom is a little dated.

    Reviewed: 11 June 2024 Stayed in June 2024
    Sharon United Kingdom
  • Best Western Inverness Palace Hotel & Spa

    Inverness, United Kingdom

    Average review score: 8.1
    • Positive section of review

      View of the river. £90/night extra

    • Negative section of review

      Very expensive room rate, no fridge or mini bar. £90/night extra for riverview room.

    Reviewed: 11 June 2024 Stayed in June 2024
    Frank United Kingdom
  • Village Hotel Nottingham

    Nottingham, United Kingdom

    Average review score: 7.3
    • Positive section of review

      everything

    • Negative section of review

      all goodf

    Reviewed: 11 June 2024 Stayed in June 2024
    Mary United Kingdom