1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location for Gunwharf Quays shopping and Portsmouth train station/harbour. Rooms are small but comfortable, slightly affected by the noise outside from night time revellers but hotel itself was quiet. Breakfast was acceptable with enough choice to suit most tastes. Great parking prices, first 24 hours free and then £2 per day.
Negative section of review
Thought my booking was for a room with twin beds but was given a double and a sofa bed. Advised that twin allocated if available.
Positive section of review
The beds were comfortable and for the most part, the room was quiet. The TV was good quality, the WiFi was great and the food at breakfast was great.
Negative section of review
The fridge in our room was very noisy, and the motion sensor light's tendency to turn off when we were still in the bathroom was slightly infuriating.
Positive section of review
Location for us was very good Staff were always friendly and ready to help Comfort rooms were great, towels etc... And very clean.
Negative section of review
Service, don't put service on the door if you aren't going to use it. Kettle location in room, how many trips to the tap to fill it?
Positive section of review
Lovely location, lovely gardens. Nice bar and bright and airy breakfast room/restaurant.
Negative section of review
Dated decor, tired interior particularly on the 4th floor. Booked a sea view which we had. Problem was the window was so small only one person could look out at a time. Room looked nothing like the smart, tidy room in the photograph when booking. On the 2nd morning, we realised we only had 1 set of towels left for showering. Buffet breakfast was decent when the trays were refilled.
Chipping Norton, United Kingdom
Positive section of review
Lovely find, immaculately clean, cosy and comfortable, thoroughly enjoyed our stay.
Negative section of review
Wasn't anything to dislike.
Positive section of review
I love the place it was really nice
Positive section of review
Comfortable beds Great location
Negative section of review
No draught beers or ciders, bottles only
Positive section of review
Staff were friendly and helpful
Negative section of review
Nothing
Positive section of review
Clean and central
Negative section of review
No complaints
Positive section of review
The location
Negative section of review
Rooms very run down