1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was perfect for my purposes; only a 10 minute walk to the Birmingham Arena. The street was very quiet, especially for a Bank Holiday Saturday night. We felt safe walking to and from the arena. We couldn't hear any noise from neighbours either. There was nothing that did not meet expectations. The only kitchen Item we could not find, was a tin opener, otherwise, we had everything we needed.
Positive section of review
The location was brilliant, close to local pubs and a nice walk into both Portsmouth and Southsea. The room was lovely and would definitely recommend staying here. We will stay again but definitely be checking if the pub is open next time rather than believing all the emails.
Negative section of review
We were absolutely gutted to arrive on Tuesday and find out the pub wasn't open at all that day. We were only staying one night and had planned to eat and drink at the pub. Very disappointed to not have been told about this and given the option to change days.
Positive section of review
great location, furnishing were lovely, all very clean and new.
Negative section of review
There wasn't a toaster, which would have been handy. The shower in the bathtub with no shower rail/stand and curtain was awkward.
Positive section of review
The room was not clean and too hot with no air conditioning
Negative section of review
Cleaner and air conditioning or cheaper in price
Positive section of review
New. Good facilities in the room like appliances
Negative section of review
Bed too soft. Room was unfinished as you see by photo the blind finished 60cm to the bottom so people could see in our room from street. I complained and was told it couldn’t be fixed during our 5 days. Mehdi the manager on hand was easily the worst I’ve encountered. I travel 25 weeks per year. We were sold a one bedroom apartment, descriptions clear from booking.com BUT what we got was a studio. When I complained they told us the problem is booking.com providing the wrong information. But booking.com response is it is the hotels problem. I cannot stand when people lie and do not address problems directly
Positive section of review
The peace and quiet, plenty of hot water,
Negative section of review
No soap provided, no kitchen towels and no milk, not even uht, a lack of detail here.
Positive section of review
Excellent location and beautiful house.
Positive section of review
Excellent location. Friendly staff
Negative section of review
Bit tired around the edges. Expensive rates. Breakfast nice but limited choice. Wall light covers part of TV. Room 57a
Positive section of review
Amazing staff especially Usman !!
Positive section of review
Location
Negative section of review
Absolutely filthy, no security, damaged throughout, cheap worn out furniture that should have been scrapped a long time ago.