1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The only positive is the key code that is very unique (a sense of better security). I would have said communication is a positive as they sent emails with directions and codes etc, but I’ve complained about the sad state of the room and still haven’t had a reply - so communication is bad.
Negative section of review
No hot water 11pm at night!! Got up early at 6am, hoping for hot water - still just cold water 😡 One of the towels had a light brown stain and a long black hair entangled. No chair for the desk - couldn’t do any work. The bathroom smells horrible, in spite of freshener inside. The one drawer of the clothing cabinet was broken, with a cracked mirror. I booked for 2 people, yet only one cup and one plate was provided with a (dirty) metal knife and 1 plastic knife??!! 1 metal teaspoon and a black plastic teaspoon. Pictures on website are misleading. Bed is much smaller, no chair, no microwave and the communal kitchen was atrocious! You can only watch TV if you have a Netflix account.
Positive section of review
Gorgeous building, comfy bed, very convenient access to buses into Bromley. Also a very walkable distance. There wasn't anything not to like.
Positive section of review
Lovely host, friendly and very helpful. Location and rooms perfect. Excellent breakfast. Will definitely be coming back.
Negative section of review
Nothing
Positive section of review
Absolutely lovley little cottage. So cosy and comfortable. Close to alton Towers. We would defently visit again.
Barnard Castle, United Kingdom
Positive section of review
Beautiful hotel - a hidden gem. Good bar with decent food. Lovely restaurant with decent food.
Negative section of review
Bathroom door jammed so couldn’t easily be opened from the inside. Would have been a huge problem had I been alone.
Positive section of review
The room was great clean and plenty of house hold items so don't need to take your own
Negative section of review
Not enough towels and toilet rollsl in the bathrooms for more than one night stay, especially if you don't want room service
Positive section of review
It was so welcoming and lovely and clean and very comfortable and was sad to leave.
Negative section of review
There wasn't anything.
Positive section of review
Apartment in itself was lovely and decorated well.
Negative section of review
The noise, so we booked the terraced apartment assuming it would be with a view, the apartment was below ground level the terrace was actually two chairs outside a back door with no view, also the rain seaped through, drenching the chairs leaving the whole thing unusable. Also in the bedroom which is alongside the Main Street had like thick glass which we could literally see people walking above us the noise was horrendous you could hear every single footstep going past. Probably more suited for people who want a heavy night out and somewhere to pass out.
Positive section of review
Great location, good value for the money
Negative section of review
Bathroom was impossibly small
Positive section of review
Nothing
Negative section of review
No kettle for a cup of tea.. No remote for TV no milk or tea bags coffee etc.. Changed us £3 for to bottles of warm water