1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff was very friendly! Even though they couldn't give us two rooms on request next to each other, (I wasn't really bothered about it)they have upgraded the rooms for the best ones in the new pavilion free of charge. The comfort of the room is amazing. We stayed only one night but it was really enjoyable. The hotel is about 20/25 min away from the city centre that's the only downside , but we chose to stay there and it didn't disappoint.
Negative section of review
Personally, there is nothing not to like about the hotel, we really enjoyed our stay
Positive section of review
The rooms were very nice and comfortable. The shower was great. Small rooms but that’s expected in a city hotel.
Negative section of review
It’s a great location if you want to be central but Leicester square is not the nicest of areas - very busy with tourists but we knew this prior to booking so didn’t bother us but would put me off staying for a longer period.
Positive section of review
Very comfortable and a bonus of a welcome pact was a benefit
Negative section of review
I don’t like the large amount of security deposit not returned yet after five day after departure. Should be refunded on the same day. No En-suite was disappointing.
Positive section of review
Really friendly staff. Clean, good-sized room. Lovely pool
Negative section of review
Very minor but there could have been more tea/coffee
Positive section of review
Location was brilliant Apartment very spacious
Negative section of review
Nothing
Clacton-on-Sea, United Kingdom
Positive section of review
Great location and a nice home feel to it.
Positive section of review
The staff was really nice and welcoming
Negative section of review
The water in the shower wasn’t warm, had it on the highest setting and was barely warm, the bathroom area wasn’t the cleanest, you can hear everything from other rooms
Positive section of review
Location and views,good breakfast
Negative section of review
Old fashioned ⁹
Positive section of review
Ideal if travelling with a dog
Negative section of review
The shower, the fridge, the check-in.
Chapel Saint Leonards, United Kingdom
Positive section of review
The location was decent
Negative section of review
The caravan was Unhygienic,unsafe,shouldn't have been rented out as it was in no condition to be rented.couldnt shower as there was a blockage in the sink and shower, and dirty water came back up into the shower and wouldn't go down for hours.the window had been smashed and was borded up.there was no tv or dvd as advertised until we collected a TV 3 days into our break for the owner and bought our own dvd player.i cut my leg open on the stairs to the caravan where the edges were missing and also pulled a muscle in my back so couldn't do anything the whole time I was there and I'm going to miss time off work now as I'm a bricklayer that can't lift anything or bend over for the foreseeable future. and have spent a fortune on cream and medication for my back.when the gas ran i thought this wasnt meant to be and I never write on these normally either but would not wish this on anyone.nice neighbours though let us use there shower and gave us gave us a number for a proper caravan if we ever go again.