1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had another fantastic stay at the Duplex Margate and the facilities were as great as ever. The little touches of a mini bar and snacks make it special. A home from home. It's our go to place when visiting Margate and Cliftonville, and will return as soon as we can.
Negative section of review
Nothing, it was perfect.
Positive section of review
Cleanliness of the apartments. Environment Location Value for money. Communication was great,e en though I would rather face to face contact/conversation.
Negative section of review
I didn't like the fact that I was unable to speak to a member of staff face to face. Would be nice to have a staff on site in case of emergency.
Positive section of review
The venue and gardens were absolutely beautfiul. The rooms were well furnished and the staff were very helpful.
Negative section of review
The mattress was uncomfortable and could probably do with being replaced. We were woken and disturbed by the fire alarm several times in the morning. staff were kind in offering their explanation that it was being triggered by guests burning toast at breakfast but this appears to be an ongoing issue that has not been resolved.
Positive section of review
Location was handy to our plans, girl on reception who greeted us was helpful and polite
Negative section of review
Room looked tired, Lots of staining on carpets in the room and in the corridors. Carpets were ruffled up in parts of the corridor, which to some could cause a trip hazard. Seemed expensive for a very basic room
Positive section of review
Clean and tidy room. Bathroom facilities next to the room. Light and airy.
Negative section of review
The emergency lighting was a little intrusive. I wasn't sure how it could be switched off.
Leamington Spa, United Kingdom
Positive section of review
Friendly staff, good breakfast, ideal location Comfortable bed👍👍👍
Positive section of review
Great location, friendly staff, excellent bar.
Negative section of review
Over priced and poor quality steak at dinner. Should have complained at the time.
Positive section of review
Close to amenities, basic but clean
Negative section of review
Decor needs updating, was at the end of a very long hallway upstairs with no lift, wasn't ideal in crutches
Positive section of review
The layout and everything worked
Negative section of review
Nothing I can think off
Positive section of review
Lovely friendly staff
Negative section of review
Na