1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything! It has many sitting rooms. The bed and souvet were so confy! The room was big, the kitchen was very well equipped. I was able to cook scramble eggs with toasted bread with butter. The coffee was delicious. The neighborhood is fine and i left my car parked outside and all fine. The place is a lovely georgian house with antique furniture. I loved it!
St Martin Guernsey, United Kingdom
Positive section of review
Location lovely. Breakfast excellent. Impressed by being greeted by someone who had been looking at the fact our booked room was somewhat small for a 10 night stay and offered us the option of a larger room for nine of the nights. We took the option. Bus to town stops right outside the hotel.
Negative section of review
Menus for evening meals never changed in the 10 nights we stayed. I believe they may change once a month, but it was a contributing factor to us searching out other venues for some of our evening meals. Grapefruit for breakfast would have been a plus for me. Some of the dining tables are quite close to each other.
Positive section of review
Staff were exceptionally welcoming, communicative and adapted to our needs of a very late check in. Location was excellent; there are facilities (I.e. bar, restaurant, McDonalds) for those on a longer stay.
Negative section of review
Breakfast was very basic and lacked variation compared to other Holiday Inn Express' in the area.
Positive section of review
Wonderful environment, very tidy, lovely atmosphere and polite staff. Really helped us slow down and take care of our mental heath and wellbeing.
Negative section of review
Staff knowledge/communication required further training.
Positive section of review
Property was very nice. Food was delicious, breakfast oats were yummy. Staff were cheerful. Clean and comfortable
Negative section of review
Our air conditioner wasn’t working and when we asked reception we were told it was turned off because it was a discounted room. 😳 and yet we could have a fan instead !! Also, toilet didn’t flush very well. Guess you get what you pay for.
Positive section of review
Initial room allocated was already in use, hoever the check in staff quickly allocated us another room.
Negative section of review
Breakfast was not as previous visits. Not such a variety of fresh fruits, and no pancakes or muffin.
Positive section of review
Very friendly staff, food excellent, sleep 5 star.
Positive section of review
All aspects of our stay was excellent.
Negative section of review
Nothing
Positive section of review
Clean ,nice location.
Negative section of review
Bed uncomfortable, bedframe pressing against you when you sleep , Very noisy ,no sound blocking whatsoever, conversations clearly heard from.others in the house Expected much.better from a "hotel"as described on booking.com. But this really isn't a hotel or lodge Not worth £180
Positive section of review
Never had breakfast
Negative section of review
The rooms were so unclean. Carpets not hovered beds so uncomfy