1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The owner/manager contacted us in advance to make it extremely simple to get the key from the lock box, and let us know about parking and road closures for a race. The townhouse is conveniently located in close proximity to the castle, shopping, many fine restaurants, and the marketplace. There were many beds, a lovely living room, a spacious kitchen, a large bathroom, and an adorable back yard. It was as comfortable as being at home.
Positive section of review
Hotel staff very helpful when my 76 year old mum had a fall just outside the hotel on Saturday
Negative section of review
The outside of the building wasn't very attractive but inside was really nice
Positive section of review
Easy to get to location wise Easy check in and check out Free parking
Negative section of review
Was a little old and dingy Didn’t overly match the photos Bathroom didn’t feel clean
Positive section of review
Initial checking in was fine. Parking big advantage.
Negative section of review
Issues with room. Unable to shower on arrival due to water temperature too high. It was not fixed until we went out for evening. When we returned unable to have any drink or food at bar or room service. Bed very uncomfortable ,pillows felt like boards. Bathroom requires full refit rather shabby.
Positive section of review
Warm and clean. Close to the bus for Heathrow.
Negative section of review
One side of the bed was against a wall. Not a fan of this.
Positive section of review
Everything, everything was perfect
Negative section of review
Nothing at sll
Positive section of review
Great Breakfast
Richmond upon Thames, United Kingdom
Positive section of review
location was ok
Negative section of review
very old and run down and did not look like the photos on booking site
Positive section of review
Location
Negative section of review
Place very rundown , very small rooms , coukd do with a good clean and make over