1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
From the moment we booked till we got home, the staff made immense effort to make us, and especially my 6 year old son special. They helped us with upgrading and getting a perfect room for a family of 4, with wonderful views of the big ben, added parts of their VIK (very important kid) package and a teddy that waited for us upon check in. The boys were greeted with balloons and jelly cart upon arrival and we had drawing materials left in the room upon our request. This place while luxurious doesn't make you feel out of place as a family, which is always a gentle balance that they got just right. Location is perfect and within walking distance from most things. Highly recommend this and we will definitely be back.
Positive section of review
Amazing apartment Great facilities Attentjon to detail on what is needed in an apartment Lovely setting and neighbourhood Apartment manager and her team very attentive and responsive
Negative section of review
Everything was great
Positive section of review
Staff were excellent. Really helpful. Breakfast everything you needed. Parking arrangements spot on. Lovely big room. Close to everything.
Negative section of review
Small thing really. Needs full length mirror in room.
Positive section of review
Very comfy bed. Fridge in room was great. Bus station next door v handy as we arrived by bus. Perfect for walking north wales pilgrim way.
Positive section of review
The staff were so friendly and helpful . I had an extended stay and appreciate their kindness.
Negative section of review
There was nothing not to like
Positive section of review
Smart perfect room no disturbance good welcome we rilly enjoyed our stay it was nice and cozy.
Negative section of review
NA
Positive section of review
Fabulous location. Clean. Good facilities like dishwasher and washing machine. Easy access.
Negative section of review
Rooms were very tight. Poor design with a focus on appearance rather than functionality. 1 shower unusable. Kitchen cupboards broken. Check-in time is late. No luggage storage.
Positive section of review
The location and the property it’s self were amazing
Negative section of review
On arrival the greeting and attitude from staff were unprofessional and frosty. We witnessed staff roll eyes at other guests and we were spoken to with a dismissive tone.
Positive section of review
Location and size ideal. Staff very friendly.
Negative section of review
Noise from birds nesting.
Positive section of review
Ideal location for our work
Negative section of review
Everything was fine - no problems at all