1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was fantastic and clean and tidy. I needed to book a room for the night as an emergency and was not easy to book at the desk and I used booking.com but was told after that even though I had paid for the room I couldn’t book in till 3pm that afternoon and it was 3am ! Luckily the hotel porter was very nice and eventually managed to access my room!
Negative section of review
Should be able to book a room 24hours a day if rooms are available
Positive section of review
Everything about our overnight stay exceeded our expectations. Staff went above and beyond to make us feel welcomed. very professional. The location superb. The breakfast was fab.
Negative section of review
I loved the whole experience
Positive section of review
Clean and located next to train station for easy access to Liverpool city and also free parking
Negative section of review
Just mis information and staff knowledge about booking a Toby breakfast that was next door to the hotel
Positive section of review
Great location. Friendly staff. The room was ok. It wasn't great but wasn't bad either.
Negative section of review
For the cost of the room I didn't think asking for two extra pillows would be a problem... but apparently it was and a hotel that size didn't have any spare pillows? The bed was horrible. The pillows were awful. That was extremely disappointing.
Positive section of review
Nice room with 4 poster bed and an added jacuzzi bath. Lovely breakfast
Negative section of review
Room was very hot even with windows open and although the heating wasn’t on
Positive section of review
Location, neighborhood, clean rooms and bedrooms, discrete staff.
Negative section of review
Maybe the view.
Positive section of review
It was perfect as is , we will use it again eventually !
Negative section of review
-
Positive section of review
Great location, spacious, quiet and very clean
Negative section of review
All good
Positive section of review
Lovely property, all the mod cons.
Negative section of review
Nothing to dislike.
Positive section of review
Simple and straight forward.
Negative section of review
A little bit cold on the night but I didn’t ask about heating.