1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff and amenities were wonderful. The place was beautiful and relaxing. We were in the lodge which was like an apartment. It had a kitchen, living room, 2 bedrooms, and a large bathroom. Everything was clean and nicely decorated. We had purchased tickets to tour the cathedral, and the receptionist let us know that we could get a refund since our stay included a free tour of the cathedral. The cathedral readily gave us a refund.
Negative section of review
We loved everything about this stay. The one problem we had was with parking. We didn't read all of the things we need to do before our visit, so we didn't know we needed to let them know we would need parking. So we had to find parking outside of the cathedral grounds which required some walking. Although the walk was beautiful, when you are tired and ready to get settled after walking around so much, you are just ready to be settled.
Positive section of review
We stayed for 1 night. The Leonardo is located to the Town centre with a car park opposite. Room size was good with plenty of room for luggage. Bed was a Queen size (very comfortable) with a spare single. We dined at the hotel and found the food and service to be great.
Negative section of review
No issues at all.
Positive section of review
Location excellent, breakfast was lovely plenty off choice. Our room unfortunately had no windows that opened except for the bathroom window and on a hot day you need windows open
Positive section of review
Lovely building within its own grounds, beautiful decor, room well equipped with everything needed, room cleaned daily and restocked with coffee/ bottled waters and fresh towels.
Negative section of review
Nothing
Positive section of review
Beautiful reception and bar area, breakfast was excellent and very delicious. Staff were beyond accommodating and hotel was so central. Couldn’t recommend more !!
Negative section of review
Couldn’t fault this hotel for anything
Positive section of review
Staff were helpful, location, gym was good but could do with newer equipment, parking.
Positive section of review
Nice that there was water and tea and coffee making facilities in the room.
Negative section of review
The hotel is basic but clean and quiet and staff were nice but it is very expensive for 3 star room only accommodation at over £130 per night. Alot of renovation work ongoing and outside in particular I felt was very untidy with stuff e.g. hoses thrown around. I needed accommodation in Eastcote in close proximity to family and paid out of necessity but can't see how the price is justified.
Positive section of review
The rooms were very well equipped and cozy. Stunning gardens Superb food
Negative section of review
No complaints
Positive section of review
Clean and very comfy. The breakfast was amazing and very good value
Negative section of review
Location was a little further than the website made out. A but not when guests returning to their rooms late evening/early hours. High volume of traffic.
Positive section of review
The rooms were spacious, with good ventilation and clean.