1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Beautiful setting, stunning lake views especially lovely to sit by for evening meals. Studio apartment was a really good size, and had everything we needed. Apartment, grounds and facilities all very clean. Staff friendly and helpful. The on-site shop is only very small but Aldi and Booths are just a 25 minute walk away - the road to Carnforth is very busy however and the pavement path is very small and overgrown with no safe space to cross at junctions/roundabouts so extra care needed. Bus service from the site only once an hour so plan ahead. CN Watersports who run activities on the lake were brilliant and a real highlight of the break for myself and my 9 year daughter. Beautiful relaxing setting, looking forward to visiting again.
Positive section of review
Location was quite central to restaurants and some shopping. We chose this as we had not stayed in this part of Edinburgh before and it was close to the Haymarket railway station.
Negative section of review
We were asked for a £100 deposit payable 14 days prior to our checkin date. Our accommodation had been paid in full and we were on a cruise when we were requested to pay a further deposit. It appears this was for any breakages or damage to the rooms.I wrote to explain that we were travelling and I did not do payments on my phone or whilst travelling and could not attend to this until we were in the UK. I found this to be particularly distressing as we were informed unless the deposit was paid the booking may be cancelled and we would not be given the necessary code to enter the premises. It seemed to me there was no flexibility on part of the managers of this property and no indication they understood our concerns. When we finally made payment and got to enter the room it became clear maintenance was required and the deposit required for breakages were to cover very inexpensive items, eg glasses, cutlery, electrical appliances. I suggest the managers of this property be aware of the stress in travelling these days and become more understanding, it appeared to me they were not inclined to take any risk in renting out their property. I felt I was a commodity rather than a valued guest. I would not stay here again and did not consider the night good value for money.
Positive section of review
We booked a family room and a double room. The family room upstairs was acceptable although it had a strange smell when we entered.
Negative section of review
The double room was on the ground floor with it’s door facing the pavement. Hence, all traffic noise can be clearly heard including any deliveries or cleaning that happens at dawn. The radiator was constantly noisy and it was hard to sleep. The draft was also coming through the door and the room was always cold.
Positive section of review
Easy booking and check in. Accommodation was clean and tidy. Plenty space for 4 adults in the room. Short walk into town.
Positive section of review
Friendly staff, engaged you in conversation Exceptionally clean and comfortable
Negative section of review
Few service errors in restaurant
Positive section of review
The proximity to the tube, the river, and shops. Also next door to a pub
Negative section of review
Nothing really
Positive section of review
True hospitality. Thank you. Made our stay unbelievable.
Caversham, United Kingdom
Positive section of review
Nice & quite place after work
Negative section of review
Na
Positive section of review
Great location
Negative section of review
Parking has to be paid for as extra
Positive section of review
No Wi-Fi