1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Brilliant Hotel, staff very welcoming, we had a lovely surprise when checking in as they upgraded us to a superior double room, it was amazing. The breakfast was very nice, lots of choice and warm nothing was too much trouble for the staff they worked very hard. Already booked again with family in October can't wait 🤗
Negative section of review
There was nothing at all we could fault
Positive section of review
Ideally located just a short walk from St Pancras & Euston stations. Also, the enclosed garden at the back was an enjoyable place to relax and eat our deliveroo-delivered fish & chip supper! Friendly, helpful staff too.
Negative section of review
Curtains are way too thin & let in too much light. Take a mask if you want to sleep. Also, the pillows are too few, and don’t offer enough support (spoken as a side-sleeper).
Positive section of review
The location was amazing, the gentleman we spoke to was so friendly and helpful, and the room was incredible with the huge skylight. In addition to this, it was incredibly good value for money! We will be back!
Negative section of review
They could not have been better if they tried!
Positive section of review
Everything exceeded my expectations. I just have one thing to say and that is ‘this was by far the best stay in the UK so far’, and I have been in the UK since the last 2.5 years.
Newcastle upon Tyne, United Kingdom
Positive section of review
The host Stan was excellent friendly and helpful Accommodation outstanding plenty of extras in the room breakfast plenty of choice and good quality car parking on site
Negative section of review
NOTHING
Positive section of review
Location is fantastic very central and the variety of foods available for breakfast was fantastic
Negative section of review
All was perfect
Positive section of review
Staff were amazing Clean room Amazing restaurant and bar Great scenery
Negative section of review
Bathroom could have been a little more modern
Positive section of review
Convenient location friendly staff in restaurant
Negative section of review
Room smelled heavily of smoke. Dirty old room service trays outside of room
Positive section of review
Pub/Restaurant and the clean room
Negative section of review
No chair in the room.
Positive section of review
Location
Negative section of review
Nothing