How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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Grafton HouseAverage review score: 7.3
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Positive section of review
first of all ,I m not the one to complain as some others did before , I knew what to expect and all I was interested in was an affordable acommodation that is close to the O2 Leicester the room is quite spacious , it has a sink , 2 chairs and the bed which is really very comfy nothing spectacular, basic but clean which is so important.The toilets and showers were clean and I didn t have a single encounter with anyone during the time I was there , even though the place was quite full, You get offered toiletries and a towel at the check in, I d definitely stay there again if I m on my own , basically everyone needs a place (clean place ) to crash after a night out ,event etc. one more thing : visits are not allowed, just in case.... if you re looking for something fancier just go somewhere else :)
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Negative section of review
nothing to add, really ; the atmosphere may seem dull, but maybe it was the weather :)
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Holiday Inn - Glasgow Airport, an IHG HotelAverage review score: 7.3
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Positive section of review
You can’t get much closer to the airport! The rooms are expensive but v nice, modem, super clean with lovely, very comfortable big beds with soft sheets. I loved they have all Dove bathroom stuff - body lotion, shower gel, shampoo, hand wash. Can’t remember if conditioner as I didn’t wash my hair but I think they did. To me this is a big plus having quality, non allergenic shower stuff. No ‘vanity’ pack just FYI (no tooth paste, earbuds, Colton face wipes - no biggie but for the price you may expect). Good room snacks - 2 x kitkats and biscuits, but coffee machine confusing! Bar staff especially lovely who served us after 11.30pm.
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Negative section of review
£180 way too expensive. Coffee machine was confusing. Worked it out but my coffee was stone cold , so instructions would be welcome/more obvious if they were in the roo. Same re; TV and aircon// heating. (Also the room was freezing a the aircon was turned on - strange when it was a cold day, c.12 degrees albeit June).
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The Lovat HotelAverage review score: 6.5
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Positive section of review
I arrived earlier than check in, and the lovely receptionist allowed me to use the room. She also encouraged help with my heavy bags after my journey from London, and walking from the station. I couldn't figure out the heater, so a young member of the team came to help.
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Negative section of review
In short, the whole place needs an upgrade. Word around town is that it was previously family owned, and since sold, has gone down hill. There is clear promise with the property, but the low upkeep and clear need for updating takes away from it all. Despite decent pictures online, the room was clearly a single that they put a double bed in. Really disappointing. I could hardly move around the bed comfortably. The view from the room wasn't great, and tons of pigeons were cooing at my window from early morning. There was no phone in the room so I had to do down stairs to find an alternative solution to contact the helpdesk. The receptionist who met me was cordial and lovely, but a pain to have to come all the way to reception for a number to call. The furniture and remote was dirty and once wiped, was shocked to see the dirt. Made me feel uneasy immediately given my sensitive skin, and this left me feeling uneasy the rest of the stay despite the bed looking clean. The shower was small and the water pressure was a drizzle, which almost made me not want to shower. Luckily I had another option with family halfway through my stay, so stayed with them instead. I wouldn't be staying again sadly.
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Shandon Hotel
Richmond upon Thames, United Kingdom
Average review score: 7-
Positive section of review
I have stayed at Shandon House several times and I love the location because of the easy access to the tube station and to the general vibe of Richmond. Very nice and helpful staff with many good ideas with local knowledge.
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Negative section of review
Two things: One, in the past there was breakfast offered and it was nice and simple. It offered a very good opportunity to meet other guests that were staying at the hotel during my stay, and it was a great time to interact with these people from many different points on the globe. Two: the price this time was twice the amount for the same room, five years removed and at the same time of year. Inflation may explain some of that but not all and the old price from five years ago included breakfast! Lastly, sad that there is no centrally located public phone, similar to what other hotels offer for free in each room, for tenants to use as they do with shared shower facilities; every room need not have a phone but one should be available for all guests as a nice touch in a common area like the old dining room.
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The Landmark Hotel and Leisure ClubAverage review score: 7.8
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Positive section of review
Lovely room with lots of space and separate bath and walk in shower. Very nice hotel in a quiet area with great amenities. I would stay again and access the leisure facilities next time.
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Negative section of review
Parking was busy but I still managed to get a space. Everything else was good.
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Elfin CottageAverage review score: 9.4
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Positive section of review
Beautiful location, clean, comfortable, very peaceful and a tranquil place to stay. Loved the views and seeing the sheep walking up and down the road.
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Negative section of review
N/A
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Central & Stylish 2 Bedroom ApartmentAverage review score: 10
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Positive section of review
Very central and convenient, a few minutes away from tube. Well equipped with coffee machine, washing machine and 2 bethrooms.
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Negative section of review
Matteesses were too soft for me. One of the bedroom doors does not close and hits the wardrobe .Sliding doors might've worked better Hanging light in living room on ttop of the tables is not placed well, bumped my head about 8 times.. Cleaner knocked on door twice on checkout day at 9 am to tell us that she needed to clean apt, eventually owner sorted, but it was a nuisance. Take this as constructive criticism..
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Montcalm Brewery TownhouseAverage review score: 7.6
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Positive section of review
Breakfast was good enough. Good location near Tower Bridge
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Negative section of review
N/A
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Ashgrove HouseAverage review score: 8.6
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Positive section of review
Location and vey clean.
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Negative section of review
Greeting on arrival poor (we were early, before midday), told to come back at 2.30pm (quite brusquely). Also tried to arrange breakfast for following morning, advised they were short staffed & we felt it would have been too inconvenient for them to accommodate us.
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Hyatt Place London Heathrow AirportAverage review score: 8.4
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Positive section of review
Good restaurant
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