1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great communication from the Hotel advising there are two Hilton Garden Inns at Heathrow, it was fortunate as we thought we were stayimg at the Terminal 2 Hotel! This Hotel is about 10 mins from Heathrow by car, not a problem as we were notified of correct address. Bed was super comfy and everything nice and clean. The staff at the Hotel restaurant were very pleasant and same goes for the reception desk. They have a lovely outdoor garden area and the room was very quiet. Would certainly recommend if you need to stay overnight before a flight.
Negative section of review
Nothing.
Positive section of review
the staff (apart from 1 man behind the bar) were very friendly & helpful, downstairs bar, lobby etc decorated beautiful
Negative section of review
the bedroom we stayed in was quite dated & wasn’t cleaned to a high standard, marks on the beds, carpets, walls & dusty
Positive section of review
Room was very clean , nice large shower , room had everything we needed .
Negative section of review
The only thing i can say is that the matress wasn't the best but after a good few drinks it didn't bother us 😀
Positive section of review
Very friendly helpful staffs, hotel so clean and nice. Just loved the vibe
Positive section of review
The bed was very comfy. The room was quiet. The breakfast was great.
Negative section of review
I wasn't really told where to be for breakfast in the morning and had to find out by wandering around. I didn't get any milk in my room to make tea or coffee, but there was a kettle and teabags/ coffee
Positive section of review
Good location , nice and quiet , fresh breakfast , helpful staff
Positive section of review
Friendly staff, clean room and great breakfast
Negative section of review
The location isn't ideal... Next to the motorway.
Positive section of review
Location by town centre and train station
Negative section of review
Noise from roadworks outside
Positive section of review
Clean and with charging facilities.
Negative section of review
N/A
Positive section of review
The staff was friendly
Negative section of review
The room didn’t have a main light…the bulb was missing, the bedside table lamp didn’t work, there was stains on the wall, the “air conditioning” couldn’t be turned off and didn’t do anything but make a loud noise all night!