1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
little quaint place to stay, only 17 min walk to the train station. We were greeted as soon as we arrived, everything was explained to us and we were then taken up to our room. we booked the twin room which even has an ensuite. It was very clean throughout. staff very friendly and helpful. breakfast was great.
Positive section of review
Lovely large room, fridge and microwave. Beautiful quiet location. Thoughtful extras, such as croissants, OJ and carton of fresh milk. Clare and Shaughn provided great information on local attractions and places to eat.
Positive section of review
Affordable accommodation with bath/shower, tea and coffee facilities which was accessible to main shopping area and transport links
Negative section of review
The TV didn’t work, this issue was reported to staff who obtained another TV which still didn’t work appeared that the problem was aerial??
Positive section of review
Clean, well presented apartment with modern decor. The bed was really comfortable.
Negative section of review
There was nowhere to sit in the bedroom.
Positive section of review
A quirky hotel with pleasant rooms and a good restaurant.
Negative section of review
Steps to reach the bedroom
Positive section of review
Excellent location - super fast check in and check out
Positive section of review
Food excellent Location of hotel is Amazing
Negative section of review
Spa was a little underwhelming - expecting more with a nicer view Breakfast should be included in the price of stay not as additional extra
Positive section of review
Access was good. Food plentiful
Negative section of review
Restaurant staff made dining arrangements unnecessarily confusing.
Newcastle upon Tyne, United Kingdom
Positive section of review
Great location
Negative section of review
No parking
Barnard Castle, United Kingdom
Positive section of review
Dry homely