1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was good as it's only a few minute walk from Oxford city centre. Also, it was close to the botanic gardens. In terms of the rooms, I found the mattres really comfortable.
Negative section of review
The hotel was showing to have a lot of amenities like laundry and room service. However, there wasn't any menu or a laundry bag in the room. Also the room I stayed in had a problem with its phone where I couldn't call the front desk. I had to chase them for 3 days to fix the phone but they always postponed and finally said that its not possible to fix. Also the room lighting was weird, you only get one main light switch for all lamps in room which includes a ceiling lamp. If you turn off the switch, you cant keep bedside lamps on. The Air-conditioning system did not work properly and was too loud when turned on. The rooms window was opposite an alley where cars parked and there was a garbage bin. Whenever a car drove by or someone throws something in the garbage I hear it too loudly.
Positive section of review
Large, modern & spacious property. Very comfortable furniture & beds. Bathroom lovely and clean. Very close to transport links. Very responsive hosts.
Negative section of review
Nothing.
Positive section of review
Nice location lovely restaurant great shopping centre near by. Weybridge
Negative section of review
The bed was sooooo soft and left us we massive back pains. The receptionist was moody rude and expected us to pay for items we did not use. And did not check that we had already paid for extras and tried to re charge us, as. If she owned the hotel lol.
Positive section of review
Good location, welcoming staff and a good restaurant and bar
Negative section of review
Room furnishings a bit hard and no place to store clothes.
Positive section of review
Entrap location , lovely helpful and welcoming staff
Negative section of review
I been here many times so I have no complaints , maybe more milk for the tea making facilities 😂😂
Positive section of review
Location, dog friendly, excellent breakfast.
Negative section of review
Rooms maybe a bit dated but it's an old building with character...
Brighton & Hove, United Kingdom
Positive section of review
Great location nice hotel with character
Positive section of review
Location near the station, fair price
Negative section of review
Noise at night coming from the live music in the pubs on the street
Positive section of review
Room was nice size and clean
Positive section of review
The location
Negative section of review
Dirty room., very uncomfortable beds, noisy road, very rundown